Kristina Money
Cincinnati,Ohio
Summary
Collaborative Stocking Associate with 6+ years of experience stocking shelves, inspecting merchandise and properly pricing and tagging products. Demonstrated aptitude for communicating merchandise and supplying inventory needs to managers. Dedicated to maintaining quality customer service.
Overview
9
9
years of professional experience
Work History
Temporary Associate
PeopleReady
Cincinnati, Ohio
01.2018 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Customer Service Cashier
Walgreens
Harrison, Ohio
05.2013 - 03.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Counted money in drawers at the beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Associate Of Business Administration - Administrative Assistance And Secretarial Science
Cincinnati State Technical And Community College
Cincinnati, OH01.2018
Skills
- Customer Service
- Work Planning and Prioritization
- MS Office
- Verbal and Written Communication
- Data Entry
- Attention to Detail
- Handheld Scanners
- Computer Skills
- Microsoft PowerPoint
- Professional and Courteous
- Cash Register Systems
- Issue Resolution
- Reading Planograms
- Managing Resets
- Teamwork
Timeline
Temporary Associate
PeopleReady
01.2018 - Current
Customer Service Cashier
Walgreens
05.2013 - 03.2017
Associate Of Business Administration - Administrative Assistance And Secretarial Science
Cincinnati State Technical And Community College
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