Kristina Montiel
Scottsdale,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Optometric Technician
Scottsdale Eye
09.2023 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Pharmacy Technician
Integrity Rx Specialty Pharmacy
07.2022 - 05.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Certificate - Pharmacy
Arizona College
Glendale, AZ01.2021
High School Diploma -
Penn Foster Career School
Scranton, PA01.2017
Skills
- Supply Restocking
- Patient Recordkeeping
- Patient Testing
- Paperwork Management
Timeline
Optometric Technician
Scottsdale Eye
09.2023 - Current
Pharmacy Technician
Integrity Rx Specialty Pharmacy
07.2022 - 05.2023
Certificate - Pharmacy
Arizona College
High School Diploma -
Penn Foster Career School
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