Kristina Moore
Elgin,SC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Intramed Plus
11.2021 - 09.2023
- Communicate with patients to coordinate routine delivery schedules
- Contribute to inventory management and maintain stock levels in essential pharmacy areas
- Assist in the preparation of compounded sterile preparations, including labeling and gathering required supplies
- Support in the compounding of IV antibiotics, parenteral nutrition, pain management, and chemotherapy medications
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
IV Technician
Polaris Pharmacy Services of North Carolina
04.2021 - 11.2021
- Maintained a sterile compounding environment in compliance with USP 797 guidelines, ensuring the integrity and safety of pharmaceutical preparations
- Performed accurate data entry for medication orders, contributing to the efficient operation of pharmacy services tailored to long-term care residents and high-risk pregnancies
- Managed the assembly and replenishment of Emergency Drug Kits for long-term care facilities, supporting critical healthcare needs and regulatory requirements
Inbound Stower
Amazon
05.2018 - 04.2021
- Executed efficient and accurate stowing of inventory in a fast-paced warehouse environment, ensuring optimal space utilization and accessibility
- Collaborated with team members to maintain an organized and safe work area, adhering to company safety standards and protocols
- Utilized handheld scanners and warehouse management systems to track and manage inventory, contributing to real-time data accuracy
- Identified and resolved stowing discrepancies, minimizing potential disruptions in the supply chain process
- Maintained a high level of productivity and quality, consistently meeting or exceeding daily performance targets
Sterile Compounding Technician
Medi-Fare Drug
05.2018 - 04.2021
- Calibrated and maintained precision measuring devices, including digital and manual scales, ensuring accurate medication dosing
- Adhered to stringent sterile and non-sterile compounding procedures to maintain medication quality and safety standards
- Conducted regular cleansing and maintenance of clean rooms and equipment, including hoods and intravenous pumps, to meet industry regulations and environmental monitoring requirements
Sterile Compounding Technician
Nephron Pharmaceuticals Corporation
07.2017 - 05.2018
- Executed sterile compounding of medications, ensuring adherence to aseptic techniques and prevention of contamination
- Conducted filter testing and submitted samples to relevant laboratories, maintaining compliance with current Good Manufacturing Practices (cGMP)
Direct Support Professional
York County Board of Disability and Special Needs
02.2016 - 07.2017
- Administered daily medications, assisted with personal hygiene, and supported daily living activities, ensuring a safe environment for individuals with mental disabilities
- Prepared meals, maintained kitchen cleanliness, and transported individuals to various appointments, while accurately documenting behaviors and vitals in the Therap system
- Transported clients to and from medical appointments with safety and efficiency.
Customer Service Representative
Convergys
11.2015 - 11.2016
- Exceeded established sales targets through consistent daily performance and monthly goal attainment
- Handled a high volume of customer inquiries and resolved concerns, maintaining a focus on delivering exceptional service quality
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Service Desk Associate
Wal-Mart
11.2013 - 09.2015
- Managed merchandise returns and exchanges, ensuring accurate transaction processing and customer satisfaction
- Delivered consistent customer service, addressing inquiries and resolving issues at the service desk and money center
- Maintained accurate cash drawer balances throughout shifts, handling various payment methods and providing appropriate receipts and change
Sales Associate
Target Mobile
11.2012 - 03.2013
- Managed comprehensive sales transactions, successfully adhered to payment, exchange, and security policies to ensure seamless customer experiences
- Conducted inventory oversight and procurement, consistently achieving established daily and weekly sales targets
Medical Assistant/Externship
Capital City OB/GYN
03.2012 - 05.2012
- Managed patient intake by recording vital statistics and medical history, ensuring accurate documentation for healthcare providers
- Assisted in patient care by performing routine laboratory specimen collection and communicating treatment procedures and medication guidelines
Customer Service Manager
Wal-Mart
05.2010 - 04.2011
- Enhanced customer service by mastering pharmacy technician responsibilities, efficiently filling prescriptions, and resolving insurance claims
- Oversaw checkout operations and cash flow management, while mentoring team members to improve on-the-job performance
Education
Pharmacy Technician Certification -
Ashworth College
05-2017
Medical Assistant Certification -
Southeastern Institute
02-2012
High School Diploma -
Columbia High School
05-2009
Skills
- Attention to detail
- Inbound phone call handling
- Document management
- Verbal and written communication
- Schedule management
- Telephone etiquette
- Office opening and closing
- Meeting coordination
- Office equipment maintenance
- Team collaboration
- Office administration
- Inventory management
- Processing expense reports
- Calendars management
- Operation recommendations
- Microsoft Access
Skills
Timeline
Pharmacy Technician
Intramed Plus
11.2021 - 09.2023
IV Technician
Polaris Pharmacy Services of North Carolina
04.2021 - 11.2021
Inbound Stower
Amazon
05.2018 - 04.2021
Sterile Compounding Technician
Medi-Fare Drug
05.2018 - 04.2021
Sterile Compounding Technician
Nephron Pharmaceuticals Corporation
07.2017 - 05.2018
Direct Support Professional
York County Board of Disability and Special Needs
02.2016 - 07.2017
Customer Service Representative
Convergys
11.2015 - 11.2016
Service Desk Associate
Wal-Mart
11.2013 - 09.2015
Sales Associate
Target Mobile
11.2012 - 03.2013
Medical Assistant/Externship
Capital City OB/GYN
03.2012 - 05.2012
Customer Service Manager
Wal-Mart
05.2010 - 04.2011
High School Diploma -
Columbia High School
Pharmacy Technician Certification -
Ashworth College
Medical Assistant Certification -
Southeastern Institute
Similar Profiles
Adam SullivanAdam Sullivan
Clinical Pharmacist at IntraMed PlusClinical Pharmacist at IntraMed Plus
TANDRA YOUNGTANDRA YOUNG
Clinical Nurse Liaison at Intramed PlusClinical Nurse Liaison at Intramed Plus
Anne LloydAnne Lloyd
Pharmacist at IntraMed Plus Home InfusionPharmacist at IntraMed Plus Home Infusion
Jacqueline PerezJacqueline Perez
Housekeeper at Epworth by the SeaHousekeeper at Epworth by the Sea
Ray Carver IIIRay Carver III
Tower Technician at SC ETVTower Technician at SC ETV