Entry level Paraeducator with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Substitute Paraeducator, Special Education
Selkirk Middle School-Central Valley School District
Spokane Valley , WA
03.2025 - 05.2025
Supported students with diverse learning needs during classroom activities.
Facilitated small group work to enhance student engagement and collaboration.
Collaborated with teachers to adapt lessons for varied learning styles.
Supervised students during transitions and lunch periods to ensure safety.
Administered standardized tests when necessary under the supervision of certified personnel.
Monitored student behavior and maintained appropriate order in the classroom environment.
Postmaster
United States Postal Service
Liberty Lake, Washington
01.2013 - 11.2022
Managed daily operations of postal services and ensured efficient mail delivery.
Oversaw customer service inquiries and resolved issues promptly and effectively.
Coordinated with staff to maintain accurate inventory of postal supplies and materials.
Processed incoming and outgoing mail using automated postal systems efficiently.
Assisted in maintaining cleanliness and organization of the postal facility environment.
Assisted in the hiring and training of new employees.
Maintained financial records, including budgets, expenditures, and income.
Ensured compliance with safety regulations when handling hazardous materials or equipment.
Prepared reports on operational activities for upper management review.
Responded to customer inquiries regarding postal services, pricing, and package tracking.
Analyzed data related to postal operations in order to identify areas needing improvement.
Reviewed employees' work schedules and attendance prior to submission to payroll department.
Supervisor, Customer Service
United States Postal Service
Post Falls, Idaho
03.2007 - 01.2013
Supervised daily operations to ensure efficient workflow and productivity.
Coordinated work schedules to optimize team performance and coverage.
Monitored inventory levels and managed supply orders for timely replenishment.
Implemented process improvements to enhance operational efficiency and reduce waste.
Resolved conflicts among staff to maintain a positive work environment.
Ensured compliance with safety regulations and company policies during operations.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Acted as a liaison between upper management and staff, facilitating open communication.
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