Kristina Morton
Port Huron,MI
Summary
A self directed and motivated individual eager to leverage transferable experience and education in a role of case management or resource advocacy.
Overview
11
11
years of professional experience
Work History
Case Manager
Taylor Live Center/Consumer Services, Inc.
07.2024 - Current
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Collaborated with other service providers to ensure continuity of care for clients.
- Conducted home visits to assess the safety of living environments for clients.
Direct Care Worker
Innovative Housing Inc.
12.2022 - 07.2024
- Maintain safety within the DD home and confidentiality of all residents
- Provide personal care to clients, such as bathing, grooming and toileting.
- Monitor client progress and report changes in behavior or physical condition to supervisor.
Sales Agent
Combined Insurance
03.2018 - 07.2024
- Build rapport, review coverage, present available policies, assist with claims
- Market for new business with existing clients 18 and older with various circumstances and new business to business leads
Community Support
Blue Water Developmental Housing
06.2014 - 08.2016
- Provided support to individuals with developmental disabilities in activities of daily living.
- Assisted clients in developing life skills and independent living abilities.
- Facilitated recreational activities that encouraged socialization and skill development.
Consumer Care Technician
Adult Learning Systems
10.2013 - 06.2014
- Observe, mediate, and document behaviors in crisis situations
- Teach independent living skills to 6 adult males with severe mental impairment
- Assisted clients with daily activities, including meal preparation and medication administration
Education
BS Criminal Justice -
Ferris State University
05.2012
AS Criminal Justice -
St. Clair County Community College
12.2011
Skills
- Build rapport with ease
- Effective customer communication
- Conflict resolution
- Confidentiality
- Able to work with competing deadlines and multiple projects
- Skilled at research and report writing
- Ability to learn new concepts and tasks quickly
- Thorough, organized, and detail oriented
- Reliable team player
- Skilled at direct care for vulnerable populations
- Type 68 WPM
- Microsoft Office
- BLS Certified
- CPI Certified
Timeline
Case Manager
Taylor Live Center/Consumer Services, Inc.
07.2024 - Current
Direct Care Worker
Innovative Housing Inc.
12.2022 - 07.2024
Sales Agent
Combined Insurance
03.2018 - 07.2024
Community Support
Blue Water Developmental Housing
06.2014 - 08.2016
Consumer Care Technician
Adult Learning Systems
10.2013 - 06.2014
BS Criminal Justice -
Ferris State University
AS Criminal Justice -
St. Clair County Community College
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