To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills to advance within the company ultimately building a career.
Overview
14
14
years of professional experience
Work History
Warehouse Specialist
Southwire Company
11.2018 - Current
Operate forklift to move material in the warehouse
Support safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
Help keep inventory accurate by overseeing daily cycle counts.
Manage storage area by organizing floor space, adhering to storage design principles and recommending improvements.
Perform data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Verify accuracy of shipping and receiving documents and maintain records.
DBone
Peco Foods
01.2017 - 11.2018
Inspected equipment, checking for proper functioning and safety.
Performed meat inspections and checked temperature environment to maximize food safety.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
Used vacuum packing equipment to seal final cuts for shipping.
Directv Technical Support Representative
Sitel
09.2013 - 11.2016
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Documented support interactions for future reference.
Used ticketing systems to manage and process support actions and requests.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Managed high levels of call flow and responded to technical support needs.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Subway Sandwhich Artist
Subway, Mississippi State University
10.2012 - 09.2013
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Trained team members to prepare sandwiches and other items according to instructions.
Prepared and presented food in compliance with health and safety guidelines.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Administrative Assistant to Law Firm
North Mississippi Rural Legal Services
08.2009 - 08.2010
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Education
Bachelor of Science - Speech Pathology—Non Graduate
3 Years of School Completed - Speech Pathology
Mississippi State University
Starkville, Mississippi
High School Diploma - undefined
Lafayette High School
Oxford, MS
Skills
Microsoft Office
Computer Tracking Software
Team Goals
Professional Relationships
Customer Satisfaction
Safety
Standards Compliance
Receiving Functions
Materials Movement
Inventory Records
Forklift Operation
Timeline
Warehouse Specialist
Southwire Company
11.2018 - Current
DBone
Peco Foods
01.2017 - 11.2018
Directv Technical Support Representative
Sitel
09.2013 - 11.2016
Subway Sandwhich Artist
Subway, Mississippi State University
10.2012 - 09.2013
Administrative Assistant to Law Firm
North Mississippi Rural Legal Services
08.2009 - 08.2010
Bachelor of Science - Speech Pathology—Non Graduate