Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Murray

Norfolk,VA

Summary

Dedicated, compassionate, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. BSN with clinical experience in direct patient care, triage, mental health, pediatrics, women's health and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Volunteer

Foodbank
Virginia Beach, VA

60+ hours

Volunteer

Philippine Nurses Association
Virginia Beach, VA

20 hours

Volunteer

Medical Reserve Corps
Virginia Beach, VA

60+ hours

Senior Caregiver

Self-employeed
Norfolk, VA
05.2012 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Collaborated with healthcare team members to provide comprehensive care plans for each patient.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Ensured timely reporting of changes in patient condition to supervising nurses or physicians for immediate intervention.
  • Coordinated transportation arrangements for medical appointments or other necessary errands.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Utilized effective communication skills to address any concerns or questions from clients or their family members.
  • Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.
  • Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
  • Facilitated social engagement among patients by organizing group activities or outings when appropriate.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Conducted initial assessments on new clients to determine their specific needs and develop individualized care plans accordingly.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Child Caregiver

Self-employeed
Norfolk, VA
10.2003 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
  • Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
  • Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
  • Established daily routines to provide structure and predictability for children under care.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Assisted with homework completion, reinforcing subject matter comprehension and academic success.
  • Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
  • Supported cognitive development with age-appropriate learning materials and engaging educational games.
  • Facilitated naptime routines, creating a calm atmosphere conducive to restful sleep for young children in care facilities or homes settings.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
  • Improved communication skills by engaging children in age-appropriate conversations and active listening.
  • Maintained accurate records of each child''s progress, sharing updates with parents regularly to keep them informed about their child''s growth.
  • Enhanced children''s social skills by organizing group activities and promoting teamwork.
  • Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
  • Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
  • Organized field trips to local museums or parks for an enriched learning experience outside the home environment.
  • Introduced children to educational games and activities to boost learning.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Provided emotional support and guidance to children during difficult times.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Developed age-appropriate activities and crafts to engage children.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Implemented daily routines and activities to stimulate and engage children.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Documented children's growth and development.
  • Assisted in potty training and toilet hygiene.
  • Encouraged children's emotional and social development.

Massage Therapist

Self-employeed
08.2006 - 04.2009
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Maintained accurate client records for effective treatment planning and progress tracking.
  • Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
  • Promoted wellness by educating clients on self-care and stress management techniques.

Bartender

Steppin Out
Virginia Beach, VA
12.2002 - 11.2006
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

Bachelor of Science - Nursing

South University
Virginia Beach, VA
06.2024

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Adaptability and Dependability
  • Community Service
  • Computer Skills
  • Flexible Schedule
  • Relationship Building
  • Public Speaking
  • Community Engagement
  • Professional Appearance
  • Cross-cultural understanding

Certification

BSL

Timeline

Senior Caregiver

Self-employeed
05.2012 - Current

Massage Therapist

Self-employeed
08.2006 - 04.2009

Child Caregiver

Self-employeed
10.2003 - Current

Bartender

Steppin Out
12.2002 - 11.2006

Volunteer

Foodbank

Volunteer

Philippine Nurses Association

Volunteer

Medical Reserve Corps

Bachelor of Science - Nursing

South University
Kristina Murray