Kristina O'Dell

• Increased student safety during lunch periods and recess by diligently supervising all areas of the cafeteria, outdoors, and playground.
• Collaborated with school staff to address any concerns or issues regarding student behavior during lunch and recess periods.
• Coordinated with fellow lunch monitors to provide comprehensive coverage of all areas within the designated eating space, maximizing supervision effectiveness.
• Reduced instances of bullying in the cafeteria by actively monitoring interactions between students and taking appropriate action when necessary.

Day camp unit leader, SACC group leader, interim site director, site supervisor, and site director. Implement lesson plans, train new staff, oversee site assistants, general supervision of children, and associate administrative work. Keep classrooms clean, neat and properly sanitized for student health and classroom efficiency.

• Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
• Developed strategic plans for site growth, resulting in increased revenue and profitability.
• Cultivated a culture of excellence by setting clear expectations for team members while providing support for their professional development goals.

• Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
• Provided one-on-one and group-based learning support to maintain student progress and development.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.

• Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
• Monitored student classroom and outdoors activities to promote student safety.
• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.

• Helped customers choose items based on menu options, dietary needs and preferences.
• Managed multiple tasks in high-volume environment.
• Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
• Used cash register to perform cash, credit and debit transactions every day.
• Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
• Processed customer orders and accurately entered into order system.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Provided information regarding promotions and menu items.
• Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.

• Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise.
• Operated cash register to record transactions accurately and efficiently.