Kristina Orach

Store Manager

Walgreens

01.2013 - Current

Current Store Manager of a Tier 4 high volume location since December 2018
I am the operations leaders for up to 30 team members including Pharmacists
Over the last 10 years as a Store manager I have been able to take on many roles such as a coach and facilitator for LEAP- a Training course for up-coming store managers crossing over through multiple years
Participated in the companies recruiting team
Managed 2 locations while a peer was out on LOA
Coached & trained peer store managers across Arizona with managerial skills such as planning, development of their teams and building sales
I’m in charge of the stores inventory and pharmaceutical inventory.
Monitors and analyzes the customer service provided by team members
Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
Greets customers and clinic patients, and offers assistance with products and services.
Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Analyzes financial and performance data; develops action plans to increase sales and control costs.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition
Manages employee career progression.
Develops employee performance plans and follows up according to deadlines.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
Participates in company and on-the-job training to improve skills and productivity.
Follows performance improvement plans offered by District Manager.
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices.
Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.

Summary

Overview

Work History

Store Manager

Executive Assistant- Co-Manager

Assistant Manager

Business Management Intern

Store Inventory Coordinator

Beauty Advisor

Education

Retail Management -

Skills

Certification

Timeline

Store Manager

Executive Assistant- Co-Manager

Assistant Manager

Business Management Intern

Store Inventory Coordinator

Beauty Advisor

Retail Management -

Similar Profiles

Trevon WilliamsTrevon Williams

Yahira AlemanYahira Aleman

Tanner BrittTanner Britt

Yashaswini KandukuriYashaswini Kandukuri

Cody BossertCody Bossert