Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Orlin

Austin,TX

Summary

Accomplished and dedicated professional with 12 years of experience in Business Travel. Results-oriented Travel Program Manager, enthusiastic about taking on new challenges. Successful at developing innovative strategies to transform and enhance the traveler experience. Strategic planner and clear communicator with an adaptable approach.

Overview

9
9
years of professional experience

Work History

Global Travel Program Manager

Dropbox Inc.
Austin, TX
06.2022 - Current

- Set strategy for prioritizing and executing Travel related subcategories (including: airlines, hotels, car rental, meetings and events) to deliver value for the business

- Act as liaison between suppliers and business units. Lead Periodic Business Review and Partner meetings with a focus to drive accountability and improve supplier performance and negotiate remediations with suppliers, when necessary

- Proactively implement changes to improve and enhance the travel and event management program.

- Oversee day to day T&E Operations

-Liase with Virtual First team to streamline meeting/events for the company including creating offsite playbooks, ensuring all contracting, and purchasing tasks to payment PO are completed
- Reconciliation of Global credit card program including Travel P-Card
- Define travel and event reporting metrics and dashboards for key stakeholders and compliance.

- Thorough knowledge of company operations, policies, and procedures ensuring a high level of customer service for key stakeholders and executives.

US Travel Specialist

Arm Inc
Austin, TX
12.2016 - 05.2022

-Manage travel partners globally- TMC agency, airlines, hotels, rental car, and transfers
-Manage corporate card program including reconciliation duties
-Assist with Passports and visas- provide advice, support and invitation letters, review visa docs
-Duty of care responsibilities including traveler tracking, managing health and security provider, emergency assistance
-Advise on COVID restrictions globally
-Manage small to medium groups- meetings under 50, group air, room blocks
-Run travel workshops and update and manage travel intranet

Travel and Corporate Services Admin

SolarWinds
Austin, TX
05.2015 - 11.2016

- Oversaw company travel requests and ensured employees followed travel policies and procedures
- Acted as company’s liaison with corporate travel agency to resolve any travel-related questions or issues and provides
after-hours travel coverage for emergency issues
- Assisted with training for travelers and office administrators globally
- Negotiated corporate rates with travel vendors so company obtains the best pricing
- Managed corporate apartments: reservations, cleaning services, maintenance requests, lease renewals
- Maintained and updated Travel confluence site

Education

Global Travel Professional (GTP) Certification - Business Travel

Global Business Travel Association
01-2021

Certificates in Travel And Tourism - Business Travel

City College San Francisco
San Francisco
06-2011

Bachelor of Arts - Anthropology

San Francisco State University
San Francisco, CA
06-2007

Skills

  • Travel and Event management
  • Project Management
  • Customer Service
  • T&E Compliance Enforcement
  • Benchmarking Analysis
  • Strategic Planning
  • Supplier Management/relations
  • Strong verbal and email communication

Timeline

Global Travel Program Manager

Dropbox Inc.
06.2022 - Current

US Travel Specialist

Arm Inc
12.2016 - 05.2022

Travel and Corporate Services Admin

SolarWinds
05.2015 - 11.2016

Global Travel Professional (GTP) Certification - Business Travel

Global Business Travel Association

Certificates in Travel And Tourism - Business Travel

City College San Francisco

Bachelor of Arts - Anthropology

San Francisco State University
Kristina Orlin