Kristina Parsons
Ashland,KY
Summary
Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 6 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
15
15
years of professional experience
Work History
Patient Office Coordinator
Premier Physical Therapy And Health Centers
04.2017 - Current
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Reconciled account files and produced monthly reports.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Provided clerical support, addressing routine, and special requirements.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
Server
Bob Evans Restaurant
08.2008 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
GED -
Socastee High School
Myrtle Beach, SC09.2000
Skills
- Office Administration
- Contract Coordination
- Project Coordination
- Correspondence Management
- Report Reconciliation
- Business Management
- Records Management
- Client Relations
- Office Management
- Scheduling
- Customer Service
- Schedule Coordination
- Space Planning
- Administrative Support
- Staff supervision
- Data entry accuracy
Timeline
Patient Office Coordinator
Premier Physical Therapy And Health Centers
04.2017 - Current
Server
Bob Evans Restaurant
08.2008 - Current
GED -
Socastee High School
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