Kristina Pelfrey
Pulaski,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.
Overview
14
14
years of professional experience
Work History
Small Business Owner
AtCreations, TN
03.2019 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Devised processes to boost long-term business success and increase profit levels.
- Promoted business via social media to generate leads and maximize brand identity.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Educational Assistant
Giles County Board Of Education
08.2009 - 07.2020
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
No Degree - Elementary Education
Martin Methodist College
Pulaski, TNSkills
- Employee Development
- Budget Management
- Human Resources Administration
- Business Management and Development
- Family Communication
- Group and Individual Instruction
- Clerical Support
- Computer Skills
Timeline
Small Business Owner
AtCreations, TN
03.2019 - Current
Educational Assistant
Giles County Board Of Education
08.2009 - 07.2020
No Degree - Elementary Education
Martin Methodist College