Overview
Work History
Education
Skills
Timeline
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Kristina Marie Perry

Dudley,MA

Overview

18
18
years of professional experience

Work History

Practice Coordinator

St. Vincent Medical Group
Worcester, MA
01.2022 - Current
  • Process Patients- register, schedule appointments and receive payments
  • Answer Heavy call volume, internal mail processing, verify insurances
  • Maintain HIPPA compliance
  • Enter patient information into Electronic Files
  • Maintained a clean, organized, and welcoming office environment for patients and staff members alike.
  • Increased patient satisfaction by addressing concerns promptly and professionally.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Developed close working relationships with front office and back office staff.

Personal Care Attendant

Tri-valley Elder Services
Dudley, MA
06.2018 - 08.2022
  • Provided Personal care for elder on Hospice
  • Shopping, cleaning, laundry
  • Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.

Administrative Specialist / Clerical Medical Assistant

Advocates Community Counseling
Marlborough, MA
08.2017 - 11.2021
  • Clerical and administrative support for 10 psychiatrists
  • Schedule appointments for multiple providers
  • Verification of insurance coverage on State database
  • Receive payments and Fees
  • Created training binders and trained new staff
  • Respond to and direct telephone and email inquiries promptly
  • Process requests for prescription refills and communicate with pharmacies
  • Maintained HIPPA Compliance
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Enhanced team productivity by providing administrative support and coordinating daily operations.

Identification Technician I

Commonwealth of Massachusetts
Sudbury, MA
08.2016 - 01.2017
  • Identified and Classified Fingerprints
  • Data Entry
  • Filing
  • Receive and Distribute Mail
  • Ensured proper handling of sensitive materials, maintaining chain-of-custody protocols and detailed records.

Security Officer

Securitas Security
Sturbridge, MA
05.2015 - 08.2016
  • Control Booth Operator
  • Monitored CCTV and Alarm Panels
  • Dispatched Guards as Needed
  • Controlled Access to Village
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.

Instructional Aide

Grafton Public School
Grafton, MA
08.2007 - 06.2014

Education

Bachelor of Science - Criminal Justice

Bay Bath University
East Longmeadow, MA
05.2015

Skills

  • Customer service
  • HIPAA compliance
  • Appointment scheduling
  • Patient confidentiality
  • Patient greeting
  • Phone etiquette

Timeline

Practice Coordinator

St. Vincent Medical Group
01.2022 - Current

Personal Care Attendant

Tri-valley Elder Services
06.2018 - 08.2022

Administrative Specialist / Clerical Medical Assistant

Advocates Community Counseling
08.2017 - 11.2021

Identification Technician I

Commonwealth of Massachusetts
08.2016 - 01.2017

Security Officer

Securitas Security
05.2015 - 08.2016

Instructional Aide

Grafton Public School
08.2007 - 06.2014

Bachelor of Science - Criminal Justice

Bay Bath University

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Kristina Marie Perry