Kristina Marie Perry
Dudley,MA
Overview
18
18
years of professional experience
Work History
Practice Coordinator
St. Vincent Medical Group
Worcester
01.2022 - Current
- Process Patients- register, schedule appointments and receive payments
- Answer Heavy call volume, internal mail processing, verify insurances
- Maintain HIPPA compliance
- Enter patient information into Electronic Files
- Maintained a clean, organized, and welcoming office environment for patients and staff members alike.
- Increased patient satisfaction by addressing concerns promptly and professionally.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Developed close working relationships with front office and back office staff.
Personal Care Attendant
Tri-valley Elder Services
Spencer
06.2018 - 08.2022
- Provided Personal care for elder on Hospice
- Shopping, cleaning, laundry
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
Administrative Specialist / Clerical Medical Assistant
Advocates Community Counseling
Marlboro
08.2017 - 11.2021
- Clerical and administrative support for 10 psychiatrists
- Schedule appointments for multiple providers
- Verification of insurance coverage on State database
- Receive payments and Fees
- Created training binders and trained new staff
- Respond to and direct telephone and email inquiries promptly
- Process requests for prescription refills and communicate with pharmacies
- Maintained HIPPA Compliance
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
Identification Technician I
Commonwealth of Massachusetts
Sudbury
08.2016 - 01.2017
- Identified and Classified Fingerprints
- Data Entry
- Filing
- Receive and Distribute Mail
- Ensured proper handling of sensitive materials, maintaining chain-of-custody protocols and detailed records.
Security Officer
Securitas Security
Sturbridge
05.2015 - 08.2016
- Control Booth Operator
- Monitored CCTV and Alarm Panels
- Dispatched Guards as Needed
- Controlled Access to Village
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
Instructional Aide
Grafton Public School
Grafton
08.2007 - 06.2014
Education
Bachelor of Science - Criminal Justice
Bay Bath University
East Longmeadow, MA05.2015
Skills
- Customer service
- HIPAA compliance
- Appointment scheduling
- Patient confidentiality
- Patient greeting
- Phone etiquette
Timeline
Practice Coordinator
St. Vincent Medical Group
01.2022 - Current
Personal Care Attendant
Tri-valley Elder Services
06.2018 - 08.2022
Administrative Specialist / Clerical Medical Assistant
Advocates Community Counseling
08.2017 - 11.2021
Identification Technician I
Commonwealth of Massachusetts
08.2016 - 01.2017
Security Officer
Securitas Security
05.2015 - 08.2016
Instructional Aide
Grafton Public School
08.2007 - 06.2014
Bachelor of Science - Criminal Justice
Bay Bath University