Kristina Polyakova
Dayton,OH
Summary
I am a dependable employee with success in the customer service field, I pay attention to detail and try to stay one step ahead. I love working with other people as a team, as well as making sure that every customer has a good experience. I consider myself very hardworking and good at multitasking in fast-paced environments. I think I would be a great addition to your team.
Overview
19
19
years of professional experience
Work History
Team Member/Line Cook
DD Sandwich
Dayton, OH
01.2022 - 03.2024
- Running the cash register
- Running the grill
- Putting together sandwiches and orders
- Cleaning
- Closing down the truck and breaking it down
- Cleaning
- Taking orders
Bartender/ Server
Paradise Key Cafe
Dayton, OH
10.2019 - 07.2021
- Bartending
- Serving
- Opening the restaurant
- Closing the restaurant
- Taking orders
- Answering the phone and taking pickup orders
- Cleaning
- Making sure my customers had a wonderful experience
- Dealing with unruly customers
- Taking inventory
Secretary/ Warehouse Worker
Cleanergy
Dayton, OH
05.2005 - 11.2019
- Answering phone calls
- Organizing paperwork
- Filing statements
- Calling customers
- Running the cash register
- Taking inventory in the warehouse
- Cleaning the warehouse
- Cleaning the office
- Pouring chemicals
- Giving tours
Server
Abners
Dayton, OH
05.2017 - 08.2019
- Taking orders
- Serving meals
- Answering the phone and taking pickup orders
- Selling lottery
- Running the cash register
- Closing the store
- Being a good server to my customers
Drive-Thru Leader/Restaurant Server
Frishes Big Boy
Dayton, OH
05.2013 - 11.2016
- Run the drive-thru
- Make the schedule for the drive-thru
- Serving
- Shutting down the store
- Cleaning
- Putting together desserts
- Packing orders
- Taking orders
- Taking to go orders over the phone
Team Member
Tim Hortons
Dayton, OH
05.2015 - 08.2016
- Running the drive-thru
- Making drinks
- Taking orders
- Bagging orders
- Taking front of house orders
- Cleaning
- Shutting down the restaurant
Education
High School Diploma -
Beavercreek High School
Beavercreek, OH05-2016
Skills
- Cleaning
- Complaint resolution
- Materials staging
- Willingness to learn
- Product knowledge
- Sales support
- Organizing work stations
- Training and mentoring
- Money handling
- Customer service
- Plate presentation
- Safety
- Verbal and written communication
- Facility cleaning
- Flexible schedule
- Decision-making capacity
- Problem-solving
- Teamwork and collaboration
- Telemarketing expertise
- Parts labeling
- Quality assurance
- Creativity and innovation
- Hospitality and accommodation
- Adaptability and flexibility
- Positive attitude
- Clear communication
- Data entry
- Collaboration and teamwork
- Attention to detail
- Dependability and reliability
- Following instructions
- Area and facility cleaning
- Workplace safety
- FLUENT IN Russian
- Conflict resolution
- Chemical handling
- Upselling techniques
- Task prioritization
- Order preparation
- POS systems
- Cash handling
Timeline
Team Member/Line Cook
DD Sandwich
01.2022 - 03.2024
Bartender/ Server
Paradise Key Cafe
10.2019 - 07.2021
Server
Abners
05.2017 - 08.2019
Team Member
Tim Hortons
05.2015 - 08.2016
Drive-Thru Leader/Restaurant Server
Frishes Big Boy
05.2013 - 11.2016
Secretary/ Warehouse Worker
Cleanergy
05.2005 - 11.2019
High School Diploma -
Beavercreek High School