Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Quitugua

Manassas,VA

Summary

Dynamic and adaptable professional with a proven track record at Target, excelling in customer service and fulfillment. Recognized for efficient time management and leadership skills, I thrive in fast-paced environments, ensuring cleanliness and organization while enhancing guest experiences. Proficient in POS and register systems, I foster teamwork and prioritize tasks effectively.

Overview

4
4
years of professional experience

Work History

Associate

Target
08.2022 - 07.2024

Fulfillment, Cashier, Floor Planner. Worked all jobs in the store where I was needed. Specialized in fulfilling online orders and packaging them in a timely manner, assisting guests with checkout and any questions on products, mapping seasonal floor plans and leading their set up, all while maintaining the store's organization, cleanliness, and overall success.

Server

Texas Roadhouse
09.2022 - 04.2023

Cultivated warm relationships with customers while creating a organized, satisfying, and fun dining experience. Collaborated with team members during busy shifts for efficient workflow. Completed sidework, bussing, and cleaning throughout the shift to maintain the cleanliness and success of the restaurant. Answered any and all guest questions on the menu while adding my own personal recommendations.

Cashier

Ace Hardware
10.2021 - 08.2022

Greeted guests and directed them to the appropriate department to fit their shopping needs, answered any questions on products and services, checked out in a timely manner while building connections with the community.

Shift Leader

Tropical Smoothie
04.2020 - 06.2022

Maintained a clean and safe work environment while ensuring all employees maintained proper food safety and work protocol. Trained new employees while creating a welcoming environment for both employees and customers. First line of communication between staff and management. Manager on duty responsible for answering any guest questions, maintenance responsibilities, inventory upkeep, and any other store requirements.

Education

Bachelor's - Mass Communication

Virginia Commonwealth University
Richmond, VA
05-2027

Skills

  • Friendly, efficient, and informative customer service
  • Proficient time management
  • Quick learner
  • Easily adaptable to challenges
  • Experienced on register systems
  • Experienced on pos systems
  • Maintains the cleanliness of the surrounding environment
  • Leadership qualities
  • Flexible schedule
  • Work Planning and Prioritization
  • Cross-functional teamwork
  • Sales expertise

Timeline

Server

Texas Roadhouse
09.2022 - 04.2023

Associate

Target
08.2022 - 07.2024

Cashier

Ace Hardware
10.2021 - 08.2022

Shift Leader

Tropical Smoothie
04.2020 - 06.2022

Bachelor's - Mass Communication

Virginia Commonwealth University
Kristina Quitugua