KRISTINA RAKHNO
New York,NY
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2026
2026
years of professional experience
Work History
Bartender/ Bar Manager
Bayard's Ale House
11.2015 - Current
- Maintained efficiency while serving in extreme high-volumes of customers
- Used beer, wine and cocktail knowledge to make recommendations
- Prepared various alcoholic and non-alcoholic beverages for patrons
- Collaborated with waitstaff to efficiently serve large groups during busy times and/or special events
- Created beverage menus to promote drink specials and events
- Monitored customer behavior, and intervened when necessary to maintain safe environment for all patrons
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cleaned, organized and replenished supplies to maintain bar appearance
- Planned and coordinated special events, such as promotional campaigns and themed parties to enhance customer engagement and boost sales
- Balanced cash drawers at beginning and end of shifts to ensure accuracy in financial transactions
- Organized Inventory Management: Conducting regular inventory counts to ensure accuracy, identify supply needs, and minimize loss points, thereby optimizing operational efficiency
- Comprehensive Operations Support: Assisting in daily restaurant operations, from staff scheduling to inventory management, to ensure smooth and efficient workflow
- Built and maintained positive relationships with customers, vendors, and staff; fostering a supportive and collaborative environment
- Social Media Management: Overseeing restaurant social media platforms to enhance visibility, engage customers, and promote brand loyalty
- Utilized skills in photography to plan and execute content creation for social media of food, beverage, and crowd activity
- Coordinated and oversaw all large party reservations and buyouts, delivering seamless experiences for guests and maximizing revenue opportunities
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Consultant
Bisou Wine Bar
01.2023 - 05.2023
- Provided consultation and assistance in ensuring the new bar/restaurant was following best procedures and practices in following NYC's health code
- Liaison for food and beverage vendors to enable immediate connection with reliable sources
- Utilized photography skills to provide content for social media and marketing materials
Photographer
- Food and Beverage
- Events
- Fine Art Photography
- Photographer specializing In: Founder and curator of Close Call Gallery, which successfully showcased works of 24 artists in June 2024
Part Time Food and Beverage Photographer
Chef's Dinner Table
02.2023 - Current
- Part time events and Food and Beverage photographer for special open to public ticketed events with invited chefs
Education
Photographer -
International Center of Photography
05.2017
Skills
- Staff Management
- Special Event Management
- Schedule Coordination
- Vendor Relations
- Safe Service Compliance
- Customer Service Expertise
- Experience in High-Volume Environments
- Beverage Preparation
- Food Service
- Problem-solving
- Food and Beverage Photography
- Social Media Management
Timeline
Part Time Food and Beverage Photographer
Chef's Dinner Table
02.2023 - Current
Consultant
Bisou Wine Bar
01.2023 - 05.2023
Bartender/ Bar Manager
Bayard's Ale House
11.2015 - Current
Photographer
Photographer -
International Center of Photography
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