Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Kristina Rush

Franklin,NC

Summary

Proven to excel in high-pressure environments, demonstrated through a successful tenure at Starbucks Cafe, where teamwork and customer service is paramount. Achieved a significant reduction in data entry errors at GruntWorx, showcasing exceptional attention to detail and problem-solving skills. Known for a positive attitude and ability to adapt, consistently meeting and exceeding performance goals. Able to work effectively while maintaining a positive attitude and adhering to safety protocols, even in high-stress environments.

Overview

3
3
years of professional experience

Work History

Starbucks

Ingles Supermarket
11.2023 - Current
  • Works well in a team setting, providing support and guidance.
  • Demonstrates respect, friendliness, and willingness to help wherever needed.
  • Works flexible hours across night, weekend, and holiday shifts.
  • Connects with customers and prepares regulars' drinks before they reach the register.
  • Memorized all drink requirements with ease.

Ice Cream Server

Jack The Dipper
04.2023 - 06.2024
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Collaborated with team members to maintain smooth operations during rush hours.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Kept drawer balanced by accurately processing cash, credit, and debit payments.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Established a relationship with regular customers.
  • Closed entire store alone when scheduled on weekdays, including bathrooms.

Room Service Attendant

Holiday Inn Express Hotel
06.2021 - 06.2023
  • Cleaned rooms during and after guests.
  • Washed, dried, and folded laundry.
  • Cleaned hotel lobby, pool room, and guest bathrooms.
  • Provided excellent customer service through friendly interactions and attentive responses to guests' needs.

Seasonal Data Validator

GruntWorx
01.2023 - 03.2023
  • Reduced errors in data entry by implementing validation checks and procedures.
  • Exceeded performance goals by consistently delivering accurate results effectively and correctly.
  • Maintained exceptional attention to detail while reviewing large volumes of information for accuracy and consistency.

Education

Southwestern Community College
Franklin, NC

Franklin High School
Franklin, NC
05.2025

Skills

  • Cash Handling
  • Positive and Upbeat Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Multitasking
  • Dependable and Responsible
  • Excellent Communication
  • Calm Under Pressure
  • Beverage Making and Food Preparation
  • Cleaning and Sanitizing Practices

Availability

Due to school, part-time employment at Starbucks, and managing the volleyball team, I will only be available to work on Saturdays and Sundays. However, I can work whatever hours are needed on the weekend.

Timeline

Starbucks

Ingles Supermarket
11.2023 - Current

Ice Cream Server

Jack The Dipper
04.2023 - 06.2024

Seasonal Data Validator

GruntWorx
01.2023 - 03.2023

Room Service Attendant

Holiday Inn Express Hotel
06.2021 - 06.2023

Southwestern Community College

Franklin High School
Kristina Rush