Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Schreiber

Glendale,AZ

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, notably at Roadrunner Drywall. Expert in data entry and maintaining confidentiality, I excel in improving workflows and building strong relationships. Achievements include significantly boosting team productivity and managing critical documentation, showcasing my ability to prioritize effectively and communicate efficiently. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

10
10
years of professional experience

Work History

Starts Coordinator/Accounts Receivable and Billing Clerk

Roadrunner Drywall
09.2020 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
  • Daily Bank Deposits
  • Scheduled Drywall delivery to newly constructed homes
  • Managed A/R Report to ensure timely payment from Builders
  • Responsible for billing and posting payments for 16 Builders

Warranty Manager

K Hovnanian Homes
06.2017 - 09.2020
  • Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
  • Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
  • .Analyzed warranty data to identify trends and areas for improvement in both product quality and servicing procedures.
  • Established strong relationships with suppliers to ensure timely delivery of replacement parts and smooth warranty transactions.

Legal Assistant

State of Arizona/DES
04.2014 - 06.2017
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Produced legal documents such as briefs, pleadings and appeals.

Education

GED -

Mt Wachussett
Gardner, MA

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Discretion and Confidentiality
  • Schedule Coordination
  • Document Management
  • Scheduling and calendar management
  • Schedule Management
  • Point of Contact
  • Accounts reconciliation
  • Documentation and Recordkeeping

Timeline

Starts Coordinator/Accounts Receivable and Billing Clerk

Roadrunner Drywall
09.2020 - Current

Warranty Manager

K Hovnanian Homes
06.2017 - 09.2020

Legal Assistant

State of Arizona/DES
04.2014 - 06.2017

GED -

Mt Wachussett

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Kristina Schreiber