Kristina Schuh

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Maintained a well-organized filing system to ensure easy access to important records and documents.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
• Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
• Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Assisted management with special projects to complete all tasks by deadlines.
• Monitored and directed incoming mail and prepared outgoing mail.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Created, maintained and updated filing systems for paper and electronic documents.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
• Collected and arranged financial information and entered details into software financial management system.
• Tracked funds, prepared deposits and reconciled accounts.
• Trained new employees on accounting principles and company procedures.
• Reduced month-end closing time by optimizing reconciliation procedures and improving communication among team members.
• Increased accuracy of financial statements through diligent attention to detail and thorough review processes.
• Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.

Applied customer payments

Corrected system issues from client accounts

• Completed data entry tasks with accuracy and efficiency.
• Utilized techniques for increasing data entry speed.
• Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
• Entered numerical data into databases with speed and accuracy using 10-key pad.

Collaborated with graphic consultants to create visually appealing advertisements for weekly print.

Well-organized office skills

Managed Rebate Department

• Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
• Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Created inviting environment for customers by maintaining store organization and cleanliness.