Kristina Shockman
Seguin
Summary
Dynamic leader with a proven track record at Team Sailing Dba, enhancing operational efficiency and driving profitability through strategic planning and effective team building. Skilled in operations management and problem resolution, I excel in fostering employee engagement and surpassing financial goals. Expert in training and development, ensuring compliance and maximizing performance. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
General Manager
Team Sailing Dba
01.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Manager
Jershan Co
11.2020 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Trade School - Cosmetology
Milan Institute - San Antonio
San Antonio, TX12.2016
High School Diploma -
New Braunfels High School
New Braunfels, TX05.2015
Skills
- Effective leader
- Leadership and team building
- Team Player
- Problem Resolution
- Operations Management
- Training and coaching
- Staff Management
- Customer Relations
- Training and Development
- Inventory Control
- Employee Scheduling
- Verbal and written communication
Timeline
General Manager
Team Sailing Dba
01.2021 - Current
Manager
Jershan Co
11.2020 - 01.2021
Trade School - Cosmetology
Milan Institute - San Antonio
High School Diploma -
New Braunfels High School
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