KRISTINA SIMONS
Farmersville
Summary
Certified Medical Assistant (CMA) with over 9 years of experience as a medical receptionist, transitioning into a clinical support role. Extensive background in patient scheduling, insurance authorization, and surgical coordination, along with hands-on skills in patient intake, vital signs, and EMR documentation. Adept at working in fast-paced, multi-provider clinics, delivering compassionate care and maintaining smooth clinic operations. Recognized for strong communication, quick learning, and dedication to providing exceptional patient service in both front and back office settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Spine Team Texas
08.2025 - Current
- Prepared examination rooms and ensured proper sterilization of medical equipment.
- Monitored vital signs and documented changes in patient conditions during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Prepared lab specimens for diagnostic evaluation.
Clinical Receptionist
Texas Health Breast Specialist
01.2024 - 08.2025
- Support front desk operations including check-in, check-out, and administrative tasks as needed
- Maintain up-to-date patient demographics and insurance information in the electronic medical record (EMR) system (Epic)
- Coordinate with surgeons, physicians, and facility staff to ensure accurate and timely surgery scheduling
- Obtain prior authorizations and pre-certifications from insurance companies for diagnostic testing, treatments, and surgeries
- Communicate with patients regarding appointment instructions, preparation for procedures, and insurance requirements
Administrative Assistant
Simons Plumbing
01.2019 - 01.2024
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Patient Support Specialist
Carevide
01.2016 - 01.2019
- Serve as the primary point of contact for patients, providing support with scheduling, insurance, and general inquiries
- Schedule appointments, follow-ups, and referrals across multiple departments or providers
- Answer and direct incoming calls using a multi-line phone system, ensuring prompt and courteous communication with patients, providers, and staff
Education
High School Diploma - undefined
COMMERCE HIGH SCHOOL
01.2015
Skills
- Vital sign monitoring
- EMR / EHR
- Reliable team player
- Critical Thinking
- Effective Communication
- Leadership
Certification
- Medical Assistant
- Basic Life Support
Timeline
Medical Assistant
Spine Team Texas
08.2025 - Current
Clinical Receptionist
Texas Health Breast Specialist
01.2024 - 08.2025
Administrative Assistant
Simons Plumbing
01.2019 - 01.2024
Patient Support Specialist
Carevide
01.2016 - 01.2019
High School Diploma - undefined
COMMERCE HIGH SCHOOL