Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Kristina Sims

Customer Care
Clanton,AL
Kristina Sims

Summary

Determined, energetic, punctual and responsible; Friendly and reliable employee with an optimistic and pleasant approach to everyday life and learning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience
1
Certification

Work History

Urban Cookhouse

Server
04.2018 - 08.2019

Job overview

  • Utilizing Excellent customer service skills as well as communication
  • Shift leader ; Opening and closing front of the house
  • Operated POS terminals to input orders, split bills and calculate totals
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins

Riviera Inn

Front Desk Receptionist
01.2015 - 03.2016

Job overview

  • Greet every guest with a smile
  • Ensured customer satisfaction/specific requests
  • Served breakfast each morning
  • Kept accounts in balance and ran daily reports to verify totals
  • Welcomed each new arrival pleasantly and confirmed reservations
  • Overnight duties included security and safety of all guests; comfort and satisfaction
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation
  • Explained policies and procedures to visitors.

Blackwell Way AND Haymon Homes

Residential Housing Assistant
10.2013 - 11.2015

Job overview

  • Caregiver for 6+ clients at a time, with special needs
  • Distributed medications; cooked all meals and served clients.Cleaned homes with an exceptional basis due to allergies and other special needs
  • Bath times and hygiene are very important as well as the comfort and happiness of each client
  • Loved and cared for each precious client as if they were my own family
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming
  • Helped to organize client's schedule and plan appointments
  • Determined specific needs and provided most appropriate level of services to ensure well-being
  • Prepared complete and accurate design documentation and build/quality/performance records

Beachside

Quality Assurance Inspector
02.2014 - 02.2015

Job overview

  • Inspected rooms to ensure the quality and cleanliness was satisfactory for guests
  • Inventory items in rooms
  • Kept detailed records of quality and imperfect products
  • Identified where product issues were coming from and rectified issues

Education

Gulf Shores High School
Gulf Shores, AL

High School Diploma
05.2004

Jefferson State Community College
Birmingham, AL

Associate of Applied Science from Nutrition
05.2025

Skills

  • Positive and cheerful
  • Mother of a precious 2 year old boy
  • Excellent communication skills
  • Multi-sensory activities
  • Exceptional organizational skills
  • First aid training
  • Early childhood knowledge
  • Reliable & trustworthy
  • Housekeeping abilities

Certification

CPR/ Basic Life Support

American Heart Association

5/2/2023 - 05/2025

Interests

Reading

Writing

Gardening

Music


Timeline

Server

Urban Cookhouse
04.2018 - 08.2019

Front Desk Receptionist

Riviera Inn
01.2015 - 03.2016

Quality Assurance Inspector

Beachside
02.2014 - 02.2015

Residential Housing Assistant

Blackwell Way AND Haymon Homes
10.2013 - 11.2015

Gulf Shores High School

High School Diploma

Jefferson State Community College

Associate of Applied Science from Nutrition

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Kristina SimsCustomer Care