Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Sistrunk

Long Beach,CA

Summary

Reliable Customer service specialist, Personable and Dedicated. Providing extensive skills to prioritize and multi-task in a fast-paced working environment. Solid team player and leader with an upbeat, positive attitude. Known for successfully handling escalated customer support issues.

Overview

10
10
years of professional experience

Work History

Cleaning Crew Member

Sunshyne&Smiles
10.2023 - Current
  • Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
  • Managed inventory efficiently, ensuring the availability of necessary supplies.
  • Improved team efficiency by implementing streamlined cleaning processes and schedules.

Room Service Attendant

Hilton
04.2022 - 05.2024
  • Delivered food and beverage orders to guest rooms while upholding quality service standards
  • Developed expertise in using POS systems to quickly take orders, process payments and accurately track inventories
  • Demonstrated excellent customer service skills while interacting with guests in a professional manner.

Food Truck Operator

Savage Taco Truck
02.2021 - 08.2023
  • Utilized excellent communication skills when interacting with team members and customers.
  • Greeted customers and offered assistance, explaining menu options for patron decision-making.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.

Server / Bartender

Applebee's
06.2014 - 11.2019
  • Delivered food and beverage orders to guest rooms while upholding quality service standards
  • Developed expertise in using POS systems to quickly take orders, process payments and accurately track inventories
  • Demonstrated excellent customer service skills while interacting with guests in a professional manner.

Education

High School Diploma -

Lakewood High School
Lakewood

Some College (No Degree) -

Long Beach City College
Long Beach, CA

Skills

  • Strong work ethic
  • Customer Service
  • Team player
  • Food safety
  • Process Payments
  • Microsoft Word
  • Sales
  • Multitasking skills
  • Organized and efficient
  • Problem Solver
  • Positive and Professional
  • Hospitality service except

Timeline

Cleaning Crew Member

Sunshyne&Smiles
10.2023 - Current

Room Service Attendant

Hilton
04.2022 - 05.2024

Food Truck Operator

Savage Taco Truck
02.2021 - 08.2023

Server / Bartender

Applebee's
06.2014 - 11.2019

High School Diploma -

Lakewood High School

Some College (No Degree) -

Long Beach City College

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Kristina Sistrunk