Kristina Snell
Flora,IL
Summary
Highly skilled and enthusiastic professional with more than 12 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Healthcare Coordinator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nursing position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Care Coordinator
Clay County Health Department
04.2018 - Current
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Streamlined communication between patients, caregivers, and medical professionals for better overall care.
- Developed personalized care plans to address individual patient needs and preferences.
- Monitored patients'' progress and adjusted care plans accordingly for optimal results.
- Ensured timely delivery of medications, supplies, and equipment for seamless in-home care provision.
- Managed clinical documentation to maintain compliance with regulatory standards and requirements.
- Collaborated with interdisciplinary team members for comprehensive patient-centered care approach.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Facilitated smooth transitions from hospital discharges to in-home care by coordinating necessary resources and support systems.
- Contributed to continuous process improvements within the organization through proactive problem-solving efforts.
- Established strong relationships with local healthcare providers to enhance referral networks and expand service offerings for clients in need of home-based care solutions.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients'' health conditions.
- Stayed current on industry trends, changes in regulations, and technological advancements in order to provide up-to-date solutions for clients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Successfully negotiated client contract renewals to create increased revenue.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Home Care QA Nurse
Carle Richland Memorial Hospital
04.2011 - 12.2017
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Performed routine wound care and dressing changes on schedule.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Evaluated charting procedures for adherence to best practices.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Audited charts and reviewed clinical documents to verify accuracy.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Education
Bachelor of Science - Bachelors of Nursing
Western Governors University
Salt Lake City, UT09.2019
Associate of Science - Registered Nurse
Illinois Eastern Community Colleges
Fairfield, IL05.2009
High School Diploma -
Flora High School
Flora, IL05.1999
Skills
- First Aid and CPR Certification
- Case Management Experience
- Problem Solving
- Adaptability and Flexibility
- Teamwork and Collaboration
- Critical Thinking
- Time Management
- Patient Assessment
- Scheduling and Staffing
- Care Planning
- Professionalism and Ethics
- Home Care Regulations Understanding
- Delegation Skills
- Multitasking Abilities
- Medical Terminology Knowledge
- Organizational Skills
- Interpersonal Skills
- Employee Performance Evaluations
- Employee Work Scheduling
- Employee Supervision
- Decision-Making
- Medical Condition Coding Software
- Electronic Medical Record Software
- Staff Management
- Patient Care Assessment
- Medicare Compliance
- Clinical Staff Management
Certification
Bachelor's Degree in Nursing
Registered Nurse
Languages
English
Full Professional
Timeline
Home Care Coordinator
Clay County Health Department
04.2018 - Current
Home Care QA Nurse
Carle Richland Memorial Hospital
04.2011 - 12.2017
Bachelor of Science - Bachelors of Nursing
Western Governors University
Associate of Science - Registered Nurse
Illinois Eastern Community Colleges
High School Diploma -
Flora High School
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