Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Springsteen

Reese,MI

Summary

Accomplished Patient Care Coordinator with a proven track record at MyMichigan, enhancing patient experiences through effective case management and articulate communication. Skilled in HIPAA compliance and patient education, demonstrated success in improving patient care coordination. Established strong community relationships, significantly contributing to achieving key metrics.

I have worked closely with the PHO to implement Social Risk Adjustment pantry's in all of our primary care offices. The last 3 years I have collected resources to provide patients and 3 local schools, and the local health department with backpacks and supplies.

Overview

12
12
years of professional experience

Work History

Patient Care Coordinator

MyMichigan
03.2020 - Current
  • Delivered excellent patient experiences and direct care.
  • Assist patients with financial barriers
  • Address and screen for Social Determinants of Health
  • Provide patients with community resources
  • Worked closely with the PHO to assure metrics are being met
  • Act as a liaison between patient and provider
  • Assist with appointments, DME, medication assistance programs
  • Vast knowledge of CGMs
  • Develop relationships within the community


Lead Infant Room Teacher

Trinity Lutheran
04.2016 - 03.2020
  • Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Gathered materials and resources to prepare for lessons and activities.

Clinical Intake Coordinator

Wellness Home Care
09.2012 - 02.2016
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Completed intake assessment forms and filed clients' charts.
  • Supported office staff and operational requirements with administrative tasks.

Education

Associate of Applied Science - Surgical Technology

Baker College
Flint, MI
05.2011

Skills

  • Inventory Management
  • Patient Care Coordination
  • Articulate Communication
  • Patient Education
  • HIPAA Compliance
  • Scheduling
  • Time Management
  • Case Management
  • Patient confidentiality

Timeline

Patient Care Coordinator

MyMichigan
03.2020 - Current

Lead Infant Room Teacher

Trinity Lutheran
04.2016 - 03.2020

Clinical Intake Coordinator

Wellness Home Care
09.2012 - 02.2016

Associate of Applied Science - Surgical Technology

Baker College
Kristina Springsteen