Kristina Stephens
Caldwell,ID
Summary
Skilled customer service representative with 10 years of experience in various roles, including retail, food service, and security. Proficient in customer service, sales, and cash handling. Possesses strong communication and organizational skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Guard
Universal Allied Security Services
Caldwell, ID
04.2024 - Current
- I secure Amazon fulfillment Center
- I'm working PT and would like to work another PT job
- Patrolled assigned areas to ensure the safety and security of premises
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Maintained accurate logs of all incidents, accidents, and daily activities
Warehouse Associate
Amazon fulfillment Center
Nampa, ID
01.2024 - 04.2024
- Pick merchandise for customer orders and stow merchandise into bins
- Team player!!! Ready to learn!!
- Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
- Collaborated with team members to complete daily tasks in a timely manner
- Performed regular quality checks on products to ensure they met specifications
Cashier/Customer Service
Pilot Flying J
Caldwell, ID
04.2023 - 12.2023
- Custom service specialist
- Cashier services
- Food service
- Personal guidance
- Team leadership skills
- Top performance skills
- Stocking products and merchandise
- Money handling skills
- Problem solving skills
Deli Associate
Albertsons
Caldwell, ID
09.2019 - 03.2020
- Provided exceptional customer service by assisting customers with their deli orders and answering any questions they had
- Managed inventory levels by monitoring stock levels, rotating products, and placing orders as needed to ensure availability for customers
- Maintained cleanliness and organization of the deli counter, ensuring a safe and sanitary work environment
Cashier
Walmart Super Center
Caldwell, ID
10.2013 - 07.2014
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Debt Collector
Valentine And Kebartas
Caldwell, ID
03.2003 - 06.2006
- Negotiated and collected outstanding debts from delinquent customers, consistently meeting or exceeding monthly collection targets
- Utilized effective communication skills to establish rapport with debtors, facilitating successful payment arrangements
- Conducted thorough investigations to locate and contact debtors using various skip tracing techniques
Education
Diploma - All Basic
Treasure Valley Community College
Caldwell, ID05.2009
High School -
Caldwell High School
Caldwell, ID05.2004
Skills
- Communication skills
- Typing
- Account management
- Relationship management
- Phone etiquette
- Building patrol
- Keen observer
- Legible report writing
- Security operations experience
- Premises surveillance
- Security camera monitoring
- X-ray machine operation
- Driving
- Accounts receivable
- Retail sales
- Customer service
- Time management
- Analysis skills
- Negotiation
- Organizational skills
- Customer relationship management
- Leadership
- Computer skills
- Radio communication
Certification
Driver's License
Willing To Relocate
- Nampa, ID
- Caldwell, ID
Timeline
Security Guard
Universal Allied Security Services
04.2024 - Current
Warehouse Associate
Amazon fulfillment Center
01.2024 - 04.2024
Cashier/Customer Service
Pilot Flying J
04.2023 - 12.2023
Deli Associate
Albertsons
09.2019 - 03.2020
Cashier
Walmart Super Center
10.2013 - 07.2014
Debt Collector
Valentine And Kebartas
03.2003 - 06.2006
Diploma - All Basic
Treasure Valley Community College
High School -
Caldwell High School