Kristina Steward-shew
Lawn,TX
Summary
Adept at maintaining high standards of cleanliness and organization, I excelled at Caprock Home Health Services by enhancing guest satisfaction and loyalty through exceptional service and attention to detail. My leadership as Kitchen Manager at Deutchlanders, coupled with a strong work ethic and excellent communication skills, drove team efficiency and fostered a collaborative environment. My ability to learn quickly, pay attention to detail, multitask, and receive constructive criticism allows to me excel quickly.
Overview
8
8
years of professional experience
Work History
Attendant
Caprock Home Health Services
08.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
- Provided meal prep for all meals
- Stand by assist for bathing.
Kitchen Manager
Deutchlanders
04.2016 - 05.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Responsible for the hiring of new employees, training, counseling and firing employees.
- Prepared meals according to a menu to serve to guest.
Education
Bachelor - Psychology
McMurry University
Abilene, TXAAS - Medical Assisting
Cisco College
Abilene, TX05.2011
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety understanding
- Initiative and Self-Motivation
- Complaint resolution
- Personal Protection Equipment (PPE)
- Supply Restocking
- Incident Reporting
- Multi-line phone system
- Excellent Communication
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Multitasking
- Guest Services
- Organizational Skills
- Team building
- Active Listening
- Multitasking Abilities
- Reliability
Timeline
Attendant
Caprock Home Health Services
08.2024 - Current
Kitchen Manager
Deutchlanders
04.2016 - 05.2022
Bachelor - Psychology
McMurry University
AAS - Medical Assisting
Cisco College
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