Summary
Overview
Work History
Skills
Work Availability
Certification
Timeline
Kristina Stratton

Kristina Stratton

Pleasant Prairie,WI

Summary

Solutions based on 30+ years of management and technical experience in today’s constantly changing real estate market, including office management of a small title company to directly overseeing 25+ employees. Strong proficiency in title examination, escrow closing, office workflow, client relationship building, training, documentation, project management, proactive maintenance, resolving operational issues and following new opportunity leads

Overview

35
35
years of professional experience

Work History

Branch Manager/Senior Escrow Officer

Near North Title Group
07.2024 - Current
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Created and executed marketing strategies, increasing brand awareness and attracting new customers.
  • Fostered strong relationships with clients, lenders, agents, and attorneys to facilitate smooth escrow transactions and maintain a high level of referral business.
  • Ensured timely closings on properties through effective coordination with mortgage lenders, appraisers, inspectors, and other professionals involved in the transaction.

Closing Coordinator

Re/Max Newport Elite
04.2014 - 07.2024
  • Contacted appropriate agencies to complete searches, order records and obtain documents including payoffs
  • Skilled at working independently and collaboratively in a team environment.
  • Reviewed real estate contracts and cleared title issues
  • Produced and submitted completed closing statements to title and escrow professionals
  • Acted as liaison for 30+ real estate agents with title companies and lenders to ensure timely and accurate closings

Office Manager/Closing Manager

Lakeside Title/Knight Barry Title
04.2004 - 04.2014
  • Maintained full staff of 10+, interviewed perspective candidates, made recommendations for hiring and terminations
  • Pursued and documented all disciplinary action, coaching and goal sessions, and performance reviews
  • Maintained strong ties with Affiliated businesses by providing training seminars and attending weekly meetings
  • Facilitated residential and commercial real estate closing transactions
  • Daily bank reviews and monthly bank reconciliations
  • Oversaw office financial management, including AP/AR and payroll administration

Director of Operations

Premier Title & Closing Services/Frontier Title
01.2008 - 11.2009
  • Interviewed, hired and trained new employees
  • Analyzed department budget needs and worked with President on annual budget process
  • Oversaw employee attendance record and processed ADP Payroll
  • Handled coordination of initial title claims and resolved minor title claim issues with underwriters
  • Oversaw day-to-day production activities in accordance with business objectives.

Office Manager

K&M Title
01.1998 - 04.2004
  • Responsible for overall workflow and maintaining timely issuance of title commitments and polices and processing and disbursements for closings for property in 6 states and DC
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

New Construction Examiner/Searcher

Ticor Title
08.1989 - 01.1998
  • New Construction title examination/ final policy examiner
  • Title searcher/ arb locator
  • Refinance loan disbursement

Skills

  • Escrow management
  • Excellent commercial and real estate closer
  • Excellent Title Searcher and Examiner
  • Microsoft Word, Excel, PowerPoint, Publisher
  • SoftPro,AIM4Windows, SureClose, TitleSoft, SimpliFile, EasySoft
  • ADP Payroll
  • Agent coordination
  • Client communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Licensed Title Examiner (WI)
  • WI Notary

Timeline

Branch Manager/Senior Escrow Officer - Near North Title Group
07.2024 - Current
Closing Coordinator - Re/Max Newport Elite
04.2014 - 07.2024
Director of Operations - Premier Title & Closing Services/Frontier Title
01.2008 - 11.2009
Office Manager/Closing Manager - Lakeside Title/Knight Barry Title
04.2004 - 04.2014
Office Manager - K&M Title
01.1998 - 04.2004
New Construction Examiner/Searcher - Ticor Title
08.1989 - 01.1998
Kristina Stratton