Kristina Stroud
Cordova,TN
Summary
Hello! I am a single mother with18 years of manager experience and a thirst for always pushing myself to the next level. I am an extremely hard worker who excels at multi-tasking. I am looking forward to discovering a new career with a company that can challenge me and help me to continue to grow.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
QRM
White House, TN
09.2023 - 11.2024
- Filing claims for insurance companies (auto, property, workman's comp, general liability, etc)
- Conflict resolution
- Remote (computer provided)
- Escalating and resolving complaints
- Data entry
Food Services Director
The Next Door
Nashville, TN
01.2021 - 05.2024
- Managing kitchen for daily meals (Breakfast, Lunch, Dinner, and twice daily Snacks)
- Creating and managing holiday events and meals
- Creating menus, analyzing costs, ordering product, and maintaining budget restrictions
- Scheduling, interviewing, and managing staff
- Conflict resolution
- Customer Service
- Creating healthy relationships with staff, purveyors, and clients
Executive Sous Chef/Kitchen Manager
River Oaks Restaurant
Memphis, TN
08.2012 - 12.2020
- Scheduling, hiring, and training employees
- Costing and creating new menus while maintaining budget
- Inventory
- Conflict resolution
- Customer service
Education
Psychology and Criminal Justice
University of Memphis
08.2008
Culinary Arts and Restaurant Management
Culinary Institute of America
Skills
- Kitchen Management
- Budgeting, Cost Analysis, Analytics
- Computer Efficiency
- Scheduling
- Account updating
- Complaint resolution
- Customer relationship management (CRM)
- Grammar
- Stress management
- Microsoft Office Suite
- Senior leadership support
- Business development
- Critical thinking
- Conflict mediation
- Order fulfillment
- Document control
- Professional telephone demeanor
- Team development
- Data collection
- Negotiation strategies
- Courteous demeanor
- Problem resolution
- Punctuality and reliability
- Proofreading
- Multi-task management
- Client relations
- Typing proficiency
JOB SEARCH BASICS
- KEYWORDS: Data entry
- CATEGORIES OF INTEREST: Bookkeeping, Virtual Admin, Data Entry, Transcription, Food & Beverage
- JOB TYPES: Employee, Freelance, Temporary
- CAREER LEVEL: Experienced
- EDUCATION LEVEL: Associate's Degree
- DESIRED SALARY:
SCHEDULE AND FLEXIBILITY
- SCHEDULES: Flexible Schedule
- JOB FLEXIBILITY TYPES: Remote Work, Flexible Schedule
- REMOTE WORK LEVEL:100%
AVAILABILITY
- DESIRED START DATE: Immediately
- AVAILABILITY: Flexible
Timeline
Customer Service Representative
QRM
09.2023 - 11.2024
Food Services Director
The Next Door
01.2021 - 05.2024
Executive Sous Chef/Kitchen Manager
River Oaks Restaurant
08.2012 - 12.2020
Psychology and Criminal Justice
University of Memphis
Culinary Arts and Restaurant Management
Culinary Institute of America
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