Kristina Suhu
Jamaica,NY
Summary
A customer service representative with over 3 years of experience who is both enthusiastic and optimistic, assisting customers with complex issues. My role as Founder of Sushito Clothing requires communication skills and the ability to work in a fast-paced environment with precise execution.
Overview
7
7
years of professional experience
Work History
Founder/Artist
Sushito Clothing
07.2020 - Current
- Launched active street-wear clothing line for men and women who engage in physical activities and watch anime
- Organize several annual conventions within the same period and having to make a decision on which one is more advantageous.
- Take on the commissioned work of individuals, organizations, and businesses and reserve time to work on the company's behalf.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Implemented data-driven decision-making processes to improve overall business performance.
Front Desk Receptionist
Manhattan Spine Rehab
03.2017 - 02.2018
- Tailored and scheduled patients for each doctor in one visit, while ensuring there were no overlaps and delays for a fully booked schedule
- Managed high-volume phone calls, directing inquiries to appropriate personnel
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Some College (No Degree) - Information And Cyber Security
Queensborough Community College of The City University of New York
Oakland Gardens, NYSkills
- Succession Planning
- Consulting
- Strategic Planning
- Ethics and Integrity
- Effective Communication
- Networking Abilities
- Time Management
Timeline
Founder/Artist
Sushito Clothing
07.2020 - Current
Front Desk Receptionist
Manhattan Spine Rehab
03.2017 - 02.2018
Some College (No Degree) - Information And Cyber Security
Queensborough Community College of The City University of New York
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