Kristina Swinea

•Balanced tills and vault on a daily basis.

•Investigated discrepancies in cash register balances.

•Managed allocation of corporate credit card expenses each month.

• Built strong relationships with customers to ensure repeat business.

•Maintained orderly stock arrangements, ensuring accessibility.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Maintained high levels of customer satisfaction during return transactions.

• Built strong relationships with customers to ensure repeat business.

•Maintained orderly stock arrangements, ensuring accessibility.