Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Tate

Humboldt,TN

Summary

Versatile and results-driven professional with a proven track record at Uber, Lyft, showcasing exceptional customer service and problem-solving abilities. Excelled in roles requiring flexibility and critical thinking, significantly enhancing passenger satisfaction. Skilled in computer proficiency and adept at fostering positive customer relations, consistently achieving high performance ratings.

Overview

18
18
years of professional experience

Work History

Lyft/Uber Partner

Uber, Lyft
11.2021 - Current
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Responded to passenger concerns and complaints politely and professionally.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Adhered to all safety regulations and traffic laws while driving.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Maintained a high driver rating through excellent communication and navigational skills.

Independent Contractor

United States Facility Solutions LLC.
03.2019 - 09.2020
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.

Laborer

Southern Home Repair
04.2017 - 05.2019
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Helped with door and window installations.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Used variety of hand and power tools to complete tasks.
  • Mixed and poured concrete for variety of projects.
  • Worked on sites, installing roofs and other exterior components.
  • Loaded and unloaded materials onto trucks and trailers.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.

Beverage Server

Penn National Gaming, Hollywood Casino Toledo
11.2014 - 10.2016
  • Prepared hot coffee and tea according to customer requests.
  • Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Maintained a clean and organized work environment, ensuring optimal service for patrons.

General Manager of Projects

O'Neal's Food Mart
02.2007 - 05.2016
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Negotiated contracts with vendors to secure favorable terms and pricing for necessary materials and services.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • I handled the hiring/termination process of all business employees
  • I handled all monthly inventory intakes as well as submitting payments to all vendors
  • I obtained my Serv Safe Food Certification annually from the state of Mississippi during my employment of management at this location as well.

Education

High School Diploma -

Coldwater High School
Coldwater
05.2005

Skills

  • Flexibility

  • Punctuality

  • Situational Awareness

  • Problem-solving abilities

  • Customer Service

  • Critical Thinking

  • Active Listening

    • Computer Proficiency

    Customer Relations

    Professional telephone demeanor

    Paperwork Processing

    Appointment Scheduling

    Sales expertise

Timeline

Lyft/Uber Partner

Uber, Lyft
11.2021 - Current

Independent Contractor

United States Facility Solutions LLC.
03.2019 - 09.2020

Laborer

Southern Home Repair
04.2017 - 05.2019

Beverage Server

Penn National Gaming, Hollywood Casino Toledo
11.2014 - 10.2016

General Manager of Projects

O'Neal's Food Mart
02.2007 - 05.2016

High School Diploma -

Coldwater High School

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Kristina Tate