Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Trageser

Paola,Kansas

Summary

Served 4 years in the military presiding over a network with over 3500 end users spanning over 6000 devices. I frequently was troubleshooting any network issues on my side and working with my end users over the phone to troubleshoot their issues. I managed my team members schedules to ensure there was coverage for the network at all times. I am professional and detail oriented. Able to work with a team or independently using problem solving skills. Willing to take on any task to support my team and help the business succeed.

Overview

13
13
years of professional experience

Work History

Package Handler

FedEx
Olathe, KS
07.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Client Relations Admin

TechCycle Solutions
Overland Park, Ks
04.2023 - 12.2023
  • Managed customer accounts to ensure positive experience and long-term satisfaction
  • Resolved customer complaints and issues in timely, professional manner
  • Sustained high customer satisfaction rates with problem resolution and feedback loops.

Fulfillment Associate

Walmart
Gardner, KS
10.2021 - 12.2022
  • Matched numbers and product descriptions when picking items to confirm accuracy
  • Conducted quality checks on picked orders before shipping them out
  • Picked customer orders from warehouse shelves quickly and accurately.

Security Officer

G4S
Lenexa, KS
09.2020 - 02.2021
  • Helped guests sign in upon arrival and sign out when exiting premises
  • Patrolled assigned areas on foot to ensure safety and security
  • Watched simultaneous CCTV feeds to proactively identify concerns.

Food Service Worker

Hawaiian Bros
Kansas CIty, MO
01.2020 - 08.2020
  • Provided excellent customer service while taking orders or answering questions
  • Performed opening and closing duties as assigned by management
  • Communicated with FOH and BOH staff to coordinate operations and support servers and kitchen staff.

Security Officer

Allied Universal
Seattle, WA
11.2018 - 03.2019
  • Patrolled assigned areas on foot or in vehicle to ensure safety and security
  • Logged security activities and prepared operational reports for management.

Network Administrator

U.S. Army
Joint Base Lewis McChord, WA
10.2013 - 07.2015
  • Provided technical support to end-users experiencing connectivity issues
  • Coordinated, implemented and maintained VoIP telephone systems
  • Configured routers, switches, and other network devices.

Network Administrator

U.S. Army
Camp Humphreys, ROK
04.2011 - 09.2013
  • Provided technical support to end-users experiencing connectivity issues
  • Coordinated, implemented and maintained VoIP telephone systems
  • Configured routers, switches, and other network devices.

Education

High School: General Education -

Bellevue East Senior High School
Bellevue, NE
05.2010

Skills

  • Multitasking
  • Attention to detail
  • Customer Service
  • Adaptability and Flexibility
  • Self Motivated
  • Problem-solving abilities
  • Strong command and comprehension of the english language
  • Fast Typing Speed (10,000 kph)
  • Proficient in microsoft office

Timeline

Package Handler

FedEx
07.2024 - Current

Client Relations Admin

TechCycle Solutions
04.2023 - 12.2023

Fulfillment Associate

Walmart
10.2021 - 12.2022

Security Officer

G4S
09.2020 - 02.2021

Food Service Worker

Hawaiian Bros
01.2020 - 08.2020

Security Officer

Allied Universal
11.2018 - 03.2019

Network Administrator

U.S. Army
10.2013 - 07.2015

Network Administrator

U.S. Army
04.2011 - 09.2013

High School: General Education -

Bellevue East Senior High School

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Kristina Trageser