Educated Animal Care Technician with background working in team-oriented environments. Knowledgeable in animal behavior and safety regulations. Offering 20+ years of working with animals professionally.
Overview
25
25
years of professional experience
Work History
ANIMAL TECHNICIAN III
UNIVERSITY OF ARIZONA
01.2022 - Current
At University Animal Care, I'm responsible for daily care and maintenance of the UAC laboratory animals
Maintained open lines of communication with supervisors, veterinarians, and research staff to address any concerns or issues related to animal care promptly and effectively.
Safeguarded both animals and staff by adhering to strict safety protocols while handling hazardous substances or equipment.
I administer treatments to animals as well as perform rodent euthanasia with standardized system.
Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
TRAINING MANAGER
FIREHOUSE SUBS
11.2020 - 01.2022
I was responsible for new hire training as well as continued education with the crews of our 2 Tucson restaurants, about 20 employees
Mentored team members for professional growth, fostering a culture of continuous learning within the restaurant environment.
Facilitated conflict resolution among team members when necessary, addressing issues promptly to maintain a positive work environment.
Managed employee performance evaluations, providing constructive feedback and support to enhance individual skillsets and overall team success.
GENERAL MANAGER
FIREHOUSE SUBS
01.2012 - 11.2020
I was fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations
I am also a partner franchise owner of Firehouse Subs #1086
In 2015 we were Franchisees of the year, out of 1000 restaurants.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
CLINIC MANAGER
RIVER ROAD PET CLINIC
01.2005 - 01.2007
Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
Created and implemented policies to improve operational efficiency and patient care quality.
Developed strong relationships with patients, fostering trust and loyalty to the clinic.
Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
VETERINARY ASSISTANT
BANFIELD PET HOSPITAL
01.2000 - 01.2004
At Banfield I was a customer service coordinator and a veterinary assistant
I managed triage flow as well as initial exams
Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Education
Bachelor of Science - Animal Science- Equine Industry
UNIVERSITY OF ARIZONA
Tucson, AZ
12.2005
Skills
Laboratory Animal Care
Veterinary Hospital Manager
Certified Restaurant General Manager
Veterinary Assistant
CPR Certified
Business Administration
Laboratory techniques
Biosecurity Protocols
Decision-Making
Interpersonal Skills
Timeline
ANIMAL TECHNICIAN III
UNIVERSITY OF ARIZONA
01.2022 - Current
TRAINING MANAGER
FIREHOUSE SUBS
11.2020 - 01.2022
GENERAL MANAGER
FIREHOUSE SUBS
01.2012 - 11.2020
CLINIC MANAGER
RIVER ROAD PET CLINIC
01.2005 - 01.2007
VETERINARY ASSISTANT
BANFIELD PET HOSPITAL
01.2000 - 01.2004
Bachelor of Science - Animal Science- Equine Industry