Kristina Tucker
Sparks,NV
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
23
23
years of professional experience
Work History
Nutrition Service Roving Manageer
Washoe Country School District
Sparks, NV
05.2022 - Current
- Assisted in the preparation of meals according to menu specifications.
- Established clear performance expectations with employees through regular coaching sessions.
- Maintained records of daily sales transactions and prepared monthly financial reports.
- Conducted regular inventory of all kitchen equipment and supplies.
- Ordered food supplies from vendors in accordance with established purchasing procedures.
- Participated actively in meetings pertaining to health department inspections or other regulatory matters.
- Consulted with dietitians regarding nutrition requirements for school meals.
- Monitored food service operations to ensure quality standards were met and maintained.
- Implemented effective strategies for waste management systems in the cafeteria kitchen area.
- Provided customer service to students, faculty, staff, and visitors.
- Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
- End of day reports and paperwork.
Front Desk Medical Receptionist
Nevada Eye Consultants
Reno, NV
07.2019 - 06.2020
- Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
- Scheduled appointments, managed patient records and updated medical histories.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Front Desk Medical Receptionist
Pritchett Eye Care
Sparks, NV
05.2018 - 06.2019
- Resolved customer issues promptly and professionally in accordance with company policies and procedures.
- Assisted customers in completing paperwork for services rendered.
- Informed customers about payment methods accepted by the organization.
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Performed administrative duties such as filing documents, photocopying, faxing.
- Greeted visitors and checked them in for appointments.
- Answered incoming calls, took messages, and transferred calls to appropriate personnel.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Pharmacy Technician and Lead Typist
Myers Medical Pharmacy
Ukiah, CA
04.2001 - 01.2018
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Greeted customers, processed prescriptions, and verified insurance, ensuring accuracy and timeliness.
- Trained new employees, enhancing team efficiency and service quality.
- Generated monthly reports, providing insights for operational improvements.
- Handled opening and closing procedures, ensuring smooth daily operations.
Education
High School Diploma -
Ukiah High School
Ukiah, CA06-1989
Skills
- Performance Management
- Staff Development
- Workforce Management
- Strategic Planning
- Team Leadership
- Sales management
- Multi Tasking
References
- Dana Miller - Long Time Friend - 541-525-4578
- Kira Ambrose - Long Time Friend - 707-599-7072
- Noel Webster - Friend - 801-231-3205
Timeline
Nutrition Service Roving Manageer
Washoe Country School District
05.2022 - Current
Front Desk Medical Receptionist
Nevada Eye Consultants
07.2019 - 06.2020
Front Desk Medical Receptionist
Pritchett Eye Care
05.2018 - 06.2019
Pharmacy Technician and Lead Typist
Myers Medical Pharmacy
04.2001 - 01.2018
High School Diploma -
Ukiah High School
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