Kristina Vo
Pasadena,CA
Summary
Creative Sales Person with 2 years of retail experience. Accustomed to keeping orderly and tidy work areas, kitchen work stations and retail display cases. Possesses outstanding customer service skills and innovative decorating techniques.
Overview
1
1
year of professional experience
Work History
Bakery Team Member
Whole Foods
02.2022 - 11.2022
- Assisting customers on cash register, providing them with food and drinks.
- Bolstered workplace morale by fostering positive team dynamic among fellow staff members within bakery department.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Managed resources effectively by monitoring ingredient levels and placing timely orders as needed to maintain adequate stock levels.
- Increased bakery sales by creating attractive and eye-catching product displays.
- Collaborated with team members to streamline bakery operations, improving overall efficiency and productivity.
- Demonstrated excellent time management skills, consistently meeting production deadlines and order fulfillments.
- Handled cash register transactions efficiently and accurately while maintaining strict adherence to company policies.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Wrapped, boxed and weighed bakery department products.
Seasonal Sales Associate
Bloomingdale’s
11.2021 - 02.2022
- Greeting customers, assisting on cash register, providing product suggestions for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Wrapped, boxed and weighed bakery department products.
Education
Associate Degree in Architecture -
EL Camino College
Torrance, CA06.2019
Bachelor in Interior design and Environmental design - Environmental Design
Samara State University of The Architecture And The Civil Engineering
Russia 03.2015
Skills
- Microsoft Office (Word, Excel, Power Point)
- Communication
- Organization
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Punctual and Reliable
- Customer Satisfaction
- Workplace Safety
- Team Collaboration
- Cash Handling
- Phone Etiquette
- Cash Management
- Customer inquiries
- Friendly and Helpful
License
Own a valid Californian Driver License
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
Bakery Team Member
Whole Foods
02.2022 - 11.2022
Seasonal Sales Associate
Bloomingdale’s
11.2021 - 02.2022
Associate Degree in Architecture -
EL Camino College
Bachelor in Interior design and Environmental design - Environmental Design
Samara State University of The Architecture And The Civil Engineering
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