Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kristina Warren-Langdon

Whites Creek,TN

Summary

Dynamic and customer-focused professional with experience at Target, excelling in order accuracy and complaint resolution. Proven ability to enhance customer satisfaction through effective engagement and efficient online order tracking. Skilled in managing multiple priorities while maintaining high standards of service and food safety awareness.

Overview

2
2
years of professional experience

Work History

Online Grocery Associate

Target
11.2024 - Current
  • Assisted customers with online grocery orders, ensuring accuracy and timely fulfillment.
  • Collaborated with team members to streamline order processing and enhance efficiency.
  • Managed inventory levels, performing regular stock checks to prevent shortages.
  • Utilized point-of-sale systems to process transactions and handle customer inquiries effectively.
  • Resolved customer complaints promptly, contributing to improved satisfaction ratings.
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.

Cashier

Dollar General
05.2024 - 10.2024
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained accurate cash drawer, resolving discrepancies promptly.
  • Ensured a clean and organized checkout area to enhance customer experience.
  • Restocked merchandise on shelves, ensuring optimal product placement and visibility.
  • Collaborated with team members to achieve store goals and improve service delivery.
  • Handled returns and exchanges according to company policies, ensuring customer satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.

Carhop

Sonic
05.2023 - 12.2023
  • Delivered food and beverages to customers promptly and accurately.
  • Maintained cleanliness of service area and dining space to ensure positive customer experiences.
  • Learned menu items and specials to provide informed recommendations to customers.
  • Assisted in operating cash register, processing transactions efficiently.
  • Followed safety guidelines for food handling and customer interaction consistently.
  • Engaged with customers to foster a welcoming atmosphere and encourage return visits.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.

Education

Richard Milburn Academy
Daytona Beach, FL
05-2023

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution
  • Shelf stocking
  • Online order tracking
  • Food safety awareness
  • Brand representation
  • Product rotation
  • Upselling strategies

Accomplishments

  • Resolved product issue through consumer testing.

Languages

English
Full Professional

Timeline

Online Grocery Associate

Target
11.2024 - Current

Cashier

Dollar General
05.2024 - 10.2024

Carhop

Sonic
05.2023 - 12.2023

Richard Milburn Academy