Ahava Shema Judah
Tutor/Mentor
Lake City,FL
Summary
Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Highly effective at promoting positive relationships and building capable teams. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Over 20 years of experiences in Human Resources, Customer Service and Physical Fitness. Likeable personality and customer-focused oriented. Ready to tackle new challenges and build success with exciting organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
2
2
years of post-secondary education
Work History
Business Owner/Operator
Kingdom Fitness By K Studios
Jacksonville, FL
11.2020 - 05.2022
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals. Tripled Total Cash Revenue within 3 months by 60%
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Trained and motivated employees to perform daily business functions.
- Entered income and expense details into business databases to track purchases and address variances.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Trained and coached new and existing employees to boost staff productivity.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Fitness Director
YouFit HealthClubs
Jacksonville, United States
09.2019 - 11.2020
- Established classes of 6 to 10 clients to effectively match skill and learning levels of all participants
- Recruited club members for group classes and challenge groups.
- Enhanced client experience by maintaining motivational and supportive culture.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Informed clients about nutrition, lifestyle issues, and weight control.
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Monitored form and technique in group environments to ensure safety of individuals.
- Offered fitness advice and inspiration during coordinated class events for club members.
- Re-racked weights and maintained neat, organized and clean club.
- Guided clients in safe exercise, taking into account individualized physical limitations.
- Conducted on-site seminars and workshops to generate interest in new club activities.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Met or exceeded monthly revenue and training goals.
- Provided individual health coaching to help clients optimize personal choices.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in team-building activities to enhance working relationships.
Personal/Personal Trainer Group Fitness Instructor
Self Employed
Macclenny, Florida
06.2018 - 09.2019
- Over 20 years of experience in successfully helping clients achieve their fitness and wellness goals
- Motivated clients to achieve their personal fitness goals through developing and modifying routines
- Instructed gym members about correct use of weight resistance and cardiovascular equipment
- Informed clients about nutrition, positive lifestyle choices and weight control.
- Designed and implemented several fitness instruction classes, including one on one Personal Training
- Prepared and developed structured fitness programs by performing fitness tests, assessments and implementing various exercise moves adjusting intensity levels
- Volunteered and assisted with special events and member incentive programs such as Family Fun Run, Wounded Warriors, and Army 5K Run
- Educated clients on effective ways to exercise while on business travel, at home and on vacation
- Designed specific workout systems for individual clients based on performance ability
- Screened clients and performed client assessments
- Trained clients during strength training, cardio vascular exercise and stretching.
- Provided clients with safe and reasonable exercises to perform at home or at gym.
Flight Attendant
PSA/American Airlines
Washington, DC
05.2016 - 06.2018
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
- Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew
- Reassured and comforted passengers in personable manner during turbulent flights and unavoidable delays
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers
- Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures
- Attended workshops and training in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures
- Answered passengers' questions and provided solutions to issues arising during flights
- Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment
- Trained on operation of various Aircrafts, including CRJ 200, CRJ 700 and CRJ 900
- Stocked aircraft cabin interiors for flights with equipment and supplies
- Supervised unaccompanied minors during flights
Case Manager
Florida Community Prevention Center
Jacksonville, Florida
02.2015 - 12.2015
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to question and concerns.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregiver's.
- Managed support services and fostered communication among social workers, Mental Health therapists, hospital staff and patients.
- Provided counseling, mentorship, financial management classes and case management for over 100 Veteran's and their families in Florida and Georgia regions.
- Served as advocate for clients, by contacting Landlords to negotiate and re-establish residency for clients in jeopardy of becoming evicted.
- Worked closely with other agencies such as shelters, soup kitchens, various churches, Community Action Agencies and Social Services.
- Set up booths and gave briefings at Fighting Homelessness Programs, assisted over 1,600 homeless Veterans find homes, gain employment, and apply for Veteran benefits.
- Conducted money management classes and assisted clients in utilizing problem solving skills to create life lasting solutions to fix their current situations.
Personal Trainer
24/7 Workout Anytime Fitness Gym
Jacksonville, Florida
01.2014 - 08.2015
- Designed specific workout systems for individual clients based on performance ability.
- Grew customer base through word-of-mouth referrals by 50% based on customer satisfaction and results.
- Provided clients with safe and reasonable exercises to perform at home or at gym.
- Built customer loyalty by executing effective completion of training initiatives.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Screened clients and performed client assessments.
- Educated club members about relationship between nutrition and fitness.
- Designed and executed individual and small group exercise fitness programs and regimens.
- Explained exercise modifications and movements to participants with history of injury.
Administrative Assistant
Jacksonville Veteran Center
Jacksonville, Florida
01.2014 - 02.2015
- Composed internal memos and external correspondence for senior management. Reviewed all documentation to eliminate errors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coached new employees on administrative procedures, company policies and performance standards.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Redesigned scheduling system for 450 to 500 clients per week.
- Redesigned and created more efficient filing system.
- Managed and delegated employees in setting up displays for major events celebrating Veterans.
- Sphere-headed marketing and advertisement of services provided by Jacksonville Veteran Services.
- Provided customer service to over 1000 Veterans during Job Fair hosted at Veterans Memorial Arena in Jacksonville, FL.
- Worked closely with City Hall in Jacksonville Florida and Veterans Affairs Outpatient Clinic in effort to combat homelessness for Veterans and their families.
Human Resources Manager
United States Army
Hinesville, GA
01.1998 - 10.2013
- Served as Human Resources Manager in aggressive environment processing and tracking on average 150 Enlisted and Officer Actions weekly with 100% completion of all actions.
- Responsible for daily processing of new soldiers transferred to Battalion and assigned to appropriate company according to their specific military occupational skill.
- Deployed to Iraq in combat zone responsible for accuracy of Flight Manifests, ensuring Soldiers were slotted and placed on manifest for on time departures; scheduled flight pick ups and safely return of Soldiers from deployment.
- Supervised and responsible for section of Soldiers in aggressive environment that stay on constant rotation due to deployment in combat zone.
- Served as mentor, leader, coach and counselor to Soldiers of diverse ethnic background, trained and prepared for promotion and proficiency of duties and specific military occupations.
- Responsible for daily accountability reports of Personnel Status (PERSTAT) for over 2,000 personnel.
- Ensured regulatory guidance and proper procedures were understood and followed, servicing over 500 multi-component personnel in battalion consisting of Active Duty Army, National Guard, Reserves, and Department of Defense Personnel.
- Hand selected for special duty assignment. Served as Case Manager and counselor for personnel of all ranks, ethnic backgrounds and ages, working hand in hand with Nurse Case Managers, Prime Care Managers in addition to other duties as assigned for customer service and administrative duties.
- Responsible for care and welfare of Platoon of 26 Warriors; ensured Soldiers were current on training; conducted daily checks for proper wear of uniform according to standards, ensuring required items are readily available and on their person at all times while on duty, attended medical appointments and made routine checks to their living quarters to ensure clean living standards.
- Ensured Soldiers maintained physical fitness by conducting daily group exercises and quarterly physical fitness tests.
Education
Associate of Arts - Psychology
Florida Gateway College
Lake City, FL Aug.2022 - Aug.2024
Certified Personal Trainer - Sport And Fitness Administration
International Sports Science Association
Carpinteria, CA05.2021
Certification/License - Sport And Fitness Administration
STRONG By Zumba Instructor Course
Conway, SC2019
License And Certification - Pilot And Flight Crew
PSA/American Airlines Flight Attendant Training
Vandalia, OH2016
Certificate of Completion - Travel & Tourism Professional
Travel Academy
Eagan, MN2016
Level I Self Defense Certificate of Completion - Self Defense
Combatives Level I
South Korea2013
Certificate of Completion With Special Skill Identifier - Advanced Leadership Course
Warrior Transition Unit TRIAD of Leadership
Dallas, TX2012
Skills
- Human Resources Oversight
- Effective Communicator and Public Speaker
- Leadership and People Development
- Punctual and Dependable
- Integrity and Transparency
- Time Management
- Critical Thinking
- Active Listening
- Skilled motivator
- AED and CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate of Arts - Psychology
Florida Gateway College
Aug.2022 - Aug.2024
Business Owner/Operator
Kingdom Fitness By K Studios
11.2020 - 05.2022
Fitness Director
YouFit HealthClubs
09.2019 - 11.2020
Personal/Personal Trainer Group Fitness Instructor
Self Employed
06.2018 - 09.2019
Flight Attendant
PSA/American Airlines
05.2016 - 06.2018
Case Manager
Florida Community Prevention Center
02.2015 - 12.2015
Personal Trainer
24/7 Workout Anytime Fitness Gym
01.2014 - 08.2015
Administrative Assistant
Jacksonville Veteran Center
01.2014 - 02.2015
Human Resources Manager
United States Army
01.1998 - 10.2013
Certified Personal Trainer - Sport And Fitness Administration
International Sports Science Association
Certification/License - Sport And Fitness Administration
STRONG By Zumba Instructor Course
License And Certification - Pilot And Flight Crew
PSA/American Airlines Flight Attendant Training
Certificate of Completion - Travel & Tourism Professional
Travel Academy
Level I Self Defense Certificate of Completion - Self Defense
Combatives Level I
Certificate of Completion With Special Skill Identifier - Advanced Leadership Course
Warrior Transition Unit TRIAD of Leadership
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