Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Interests
Timeline
Generic

Kristina Yeghiazaryan

Plano,TX

Summary

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Overview

2021
2021
years of professional experience

Work History

Community Life Coach

Self Employed
  • Improved community engagement by organizing and hosting regular events and workshops.
  • Empowered clients by teaching essential life skills such as budgeting, time management, and communication strategies.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.

ABA Therapist

Centria Autism
01.2020 - 08.2020
  • Conducted Functional Behavior Assessments (FBA) to identify function of challenging behaviors.
  • Maintained accurate documentation of session notes, progress reports, and treatment plan updates for seamless communication among team members.
  • Conducted comprehensive assessments to evaluate clients'' strengths, needs, and progress for data-driven treatment planning.
  • Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
  • Identified psychological, emotional or behavioral issues and diagnosed disorders using information obtained from evaluation techniques.

Assistant Teacher

Primrose Schools of West Plano
12.2018 - 11.2019
  • Supported student physical, mental, and social development using classroom games and activities.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Customer Service Representative

CVS Pharmacy Health
06.2018 - 12.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelor of Science - Psychology

The University of Texas At Dallas
Dallas

Skills

  • Self-awareness
  • Motivational techniques
  • Empathy development
  • Boundary setting
  • Confidentiality
  • Problem-solving abilities

Affiliations

  • National Alliance of Mental Health in America
  • Doctors Without Borders

Languages

Armenian
Native or Bilingual
Russian
Native or Bilingual

Interests

  • Astrology
  • Dancing
  • Music
  • Regularly practice mindfulness and meditation for overall wellness
  • Reading
  • Personal Development and Self-Improvement
  • Martial Arts

Timeline

ABA Therapist

Centria Autism
01.2020 - 08.2020

Assistant Teacher

Primrose Schools of West Plano
12.2018 - 11.2019

Customer Service Representative

CVS Pharmacy Health
06.2018 - 12.2018

Community Life Coach

Self Employed

Bachelor of Science - Psychology

The University of Texas At Dallas

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Kristina Yeghiazaryan