Organized professional with extensive experience in overseeing special projects from inception to completion. Proven ability to collaborate effectively with team members and stakeholders to achieve objectives. Known for being reliable and adaptive to changing project needs while maintaining focus on quality and efficiency.
Overview
16
16
years of professional experience
Work History
Special Projects Coordinator
Constructive Partnerships Unlimited
02.2020 - Current
Coordinated cross-departmental projects to enhance operational efficiency and achieve strategic objectives.
Developed comprehensive project plans outlining timelines, resources, and deliverables for successful execution.
Led project meetings to communicate progress updates and address challenges with stakeholders.
Implemented process improvements that streamlined workflows and increased team productivity by 20%.
Mentored junior staff on best practices in project management and effective communication techniques.
Analyzed project performance data to identify trends, inform decision-making, and optimize resource allocation.
Established key performance indicators (KPIs) to measure project success against organizational goals.
Cultivated relationships with external partners to facilitate collaboration on special initiatives and programs.
Delivered high-impact results by skillfully guiding projects through all stages of planning, development, and implementation.
Conducted research and gathered key information for use in upcoming project planning.
Developed comprehensive project plans, outlining objectives, milestones, deadlines, and resource requirements.
Fostered positive relationships with clients through transparent communication channels and proactive issue resolution efforts.
Kept meticulous records of all costs and expenses and analyzed that data against budget.
Improved client satisfaction by consistently delivering high-quality results on time and within budget.
Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to overall cost savings for the organization.
Enhanced organizational efficiency by developing standardized templates and tools for consistent deliverables across all projects.
Coordinated with external stakeholders to gather project requirements, ensuring projects met all client expectations.
Executive Assistant
Constructive Partnerships Unlimited
10.2017 - 02.2020
Company Overview: New York State Agency supporting the disabled
Direct support to the Vice President of Program Services and Director of Residential Services for Staten Island and Manhattan with all support departments, including Finance; Payroll;
Human Resources; Engineering; MIS; etc. Responds to all requests for information as needed.
Prepares and maintains department records and employee files for the Borough Offices
Prepares and maintains database for all individuals residing in the boroughs. Updates information as needed and distributes to all necessary parties
Takes meeting minutes at all Board and Management meetings and transcribes and distributes the same.
Types correspondence as needed for all borough personnel. Formats plans of corrective actions and maintains data base of survey dates and audit citations for the boroughs.
Maintains program unit listing for all supervisory and clinical personnel within the borough. Obtains cell phones for new employees and updates and distributes data base to all support departments as needed.
Orders all necessary supplies for all residences in the borough. Maintains budget files for each residence.
Completes payroll for all borough supervisory and clinical personnel.
Obtains needed documentation for residences (minutes; ledgers; certifications; incidents; bills; etc.) and disseminates to borough personnel. Obtains disciplinary guidance in preparation for grievance hearings. Maintains borough office copies of all.
Schedules supervisory personnel as needed for special trainings or meetings.
Executive Assistant
Guardian Service Industries Inc.
05.2015 - 01.2017
Company Overview: Janitorial, Security and Engineering & Operations staffing corporation
Supported two Vice Presidents of Operations and Vice President of Labor Relations.
Supported Janitorial department, servicing hundreds of commercial and residential buildings throughout the tristate area - 2000 + employees.
Tasks included, payroll submission, billing, scheduling meetings, submitted expense reports, uniforms, supply ordering, route crew daily scheduling, scheduling and tracking of all client work requests for all NYC buildings, oversaw all temporary labor (200+ employees) and dispatching of their job assignments.
Supported Window Cleaning Department and Lighting Department for all of NYC, 60+ employees.
Account Executive for Burberry Store and Temporary Coverage contract with Lefrak City.
Oversaw billing completion of all work order requests for NYC buildings including 55 Water St., one of NYC’s largest buildings.
Provided support during any emergencies, including floods, providing last minute labor, snow storms, etc.
Administrative Assistant
Corporate Consulting Services, Ltd.
09.2009 - 05.2015
Company Overview: Group and Individual Insurance
Complete all administrative tasks within the office.
Expense reports for all senior level staff.
Organized all meetings, internally and externally including all international and domestic travel arrangements.
Provided invoicing and support during all client benefit renewals.
Knowledge includes all areas of Group Health Insurance including, Medical, Dental, Vision, Life & AD&D, FSA’s, HRA’s and HSA’s, Stop Loss, and Retirement.
Providing direct support to the Director of Finance & Operations with accounts receivable and accounts payable, as well as tracking all commissions due.
Independently provide daily support to a team of 12 Account Managers, the Director of Finance and Operations, the Human Resources Department, President and the Executive and Senior Vice President.
Calendar management
Support Corporate Retirement Strategies department with analyzing groups’ 401(k), 403(b) and pension plans.
Update and enter data into ACT database for insurance clients/prospects and RPAG for 401(k) and 403(b) clients/prospect.
Prepare and present open enrollments on-site and via WebEx.
Prepare all benefit financial reports for renewal meetings including executive summaries.
Medical claims resolution
Strong relationship with carriers and clients.
Support provided to client call center.
Previous experience includes administrative, account executive and executive assistant positions for Humana (Formerly known as Harris Rothenberg International), Odyssey House and Maher Terminals.