Kristina L. Cence
Curwensville,PA
Summary
Experienced Telemedicine Nursing professional with demonstrated clinical expertise, leadership skills and technical knowledge. Expertise in patient care, telehealth management and staff management with proven history of collaborating with medical personnel to achieve optimal patient outcomes. Dedicated to developing clinically competent, patient-focused care team professionals. Skilled at developing and implementing policies and procedures. Detail-oriented and passionate about facilitating excellent patient care.
Overview
13
13
years of professional experience
Work History
TeleStroke Program Coordinator
UPMC
Pittsburgh, PA
05.2023 - Current
- Develops and monitors implementation of TeleStroke services
- Maintains program-wide TeleStroke case data, including volumes, time metrics, cause of delay, and outcomes
- Responsible for data analysis, including creation of graphs and reports
- Maintains ongoing projects including, meeting agendas and minutes, action-items/tasks, and updating of workflows to ensure that all cross-functional teams meet defined timelines and plans to ensure on-time go-live/project deployment and maintenance
- Monitors administration and maintenance of Safar (eVisit) platform program functions
- Interfaces with Corporate marketing to ensure that TeleStroke projects are appropriately marketed and that stakeholders are educated about new programs and services
- Maintains TeleStroke website with updates and TeleStroke brochure with updates
- Performs daily case reviews to ensure quality assurance and compliance
- Liaison between TeleStroke providers and sites
- Proficient in Microsoft Word, Access, Excel, PowerPoint, SharePoint, and Project.
Stroke Coordinator
Penn Highlands Healthcare
DuBois, PA
04.2022 - 04.2023
- Responsible for the coordination of the Stroke Program throughout the Penn Highlands System
- Chairman for all Stroke Team meetings, Core Stroke Team, and Administrative Stroke Team
- Leads Penn Highlands DuBois (Primary Stroke Center) and Penn Highlands Elk (Acute Stroke Ready) during The Joint Commission Stroke Certification Surveys
- Solely manages The Joint Commission database for PH DuBois and PH Elk, including data abstraction, entry, and analysis
- Updates and enters information for CMIPs that includes program information, quality measures, and PI initiatives
- Manages The American Heart Association Get With The Guidelines Stroke Registry for PH DuBois and PH Elk
- Abstraction and entry of data, outcome measurement of patient population, clinical deep-dive and review of fall-outs
- Generates reports and shares with Stroke Teams, Quality department, department leaders and staff, and presents data at hospital board meetings
- Manages PHH internal database for Stroke Alert Time Metrics
- Abstraction and analysis of data
- Generates reports to be shared with Stroke Team, Quality department, and department leaders and staff
- Coordinates and provides stroke education to all facilities
- Created educational PowerPoints and Webinars to be incorporated into our online staff educational system
- Proficient in TeleStroke and TeleNeuro for the PHH system
- Manages SAFAR (TeleStroke/TeleNeuro) TeleCare TeleConsultation accounts for PH DuBois, Elk, Clearfield, Brookville, and Huntingdon
- Provides stroke education to EMS
- Provides patient specific feedback and case reviews to EMS
- Facilitates any transition of care needs for stroke patients and makes follow-up phone calls to patients after discharge
- Created a new online patient satisfaction survey for our stroke patients
- Performs data analysis of survey results and generates reports
- Develops PI initiatives based on survey results.
Registered Nurse, ICU
Penn Highlands DuBois
DuBois, PA
12.2021 - 04.2022
- Provide nursing care via various modalities (assessment, nursing diagnosis, planning, implementation, evaluation)
- Proficient in hemodynamic monitoring, pre- and post-op surgical patients, Tele and ICU patients
- Proficient in emergent care, including cardiopulmonary resuscitation and intubation
- Experience as a Charge Nurse and a nursing preceptor
- Experience with hypothermia patients and stroke alert patients, including NIHSS and administration of tPA.
Registered Nurse, Telemedicine
Penn Highlands Healthcare
DuBois, PA
12.2019 - 12.2021
- Provide nursing care via various modalities (assessment, nursing diagnosis, planning, implementation, evaluation)
- Proficient in Telemedicine services, including provider training, protocols, equipment, and assessment skills
- Proficient in TeleStroke and TeleNeuro for the PHH system
- SAFAR (TeleStroke/TeleNeuro) TeleCare TeleConsultation System Super User
- Assisted with implementation of new projects to expand scope of engagement
- Telemedicine data abstraction and analysis
- Assisted with promotion of telemedicine services
- Telemedicine representative for Stroke Team and Core Stroke Team
- Proficient in Microsoft Excel.
Registered Nurse, ICU
Allied Resources Medical Staffing
Allentown, PA
02.2017 - 12.2019
- Provide nursing care via various modalities (assessment, nursing diagnosis, planning, implementation, evaluation)
- Proficient in hemodynamic monitoring, pre- and post-op surgical patients, tele and ICU patients, etc
- Emergent care in cardiopulmonary resuscitation, intubation, etc
- Experience as a Charge Nurse and a nursing preceptor
- Experience with hypothermia patients.
Registered Nurse, ICU
Plexsum Staffing Solutions
State College, PA
08.2016 - 02.2017
- Provide nursing care via various modalities (assessment, nursing diagnosis, planning, implementation, evaluation)
- Proficient in hemodynamic monitoring, pre- and post-op surgical patients, tele and ICU patients, etc
- Emergent care in cardiopulmonary resuscitation, intubation, etc
- Experience as a nursing preceptor
- Experience with stroke patients, NIHSS, and administration of TPA.
Registered Nurse, ICU
Mount Nittany Medical Center
State College, PA
04.2013 - 08.2016
- Provide nursing care via various modalities (assessment, nursing diagnosis, planning, implementation, evaluation)
- Proficient in hemodynamic monitoring, pre- and post-op surgical patients, tele and ICU patients, etc
- Emergent care in cardiopulmonary resuscitation, intubation, etc
- Experience as a nursing preceptor
- Experience with hypothermia patients, neuro surgery patients, and stroke patients, including NIHSS and administration of TPA
- ICU experience within a Trauma III hospital.
Registered Nurse, CVICU
DuBois Regional Medical Center
DuBois, PA
08.2011 - 04.2013
- Provide nursing care via various modalities (assessment, nursing diagnosis, planning, implementation, evaluation)
- Proficient in hemodynamic monitoring, pre- and post-op surgical patients, open heart trained, etc
- Experience with hypothermia patients and CRRT
- Emergent care in cardiopulmonary resuscitation, intubation, etc.
Education
Bachelors of Science in Nursing -
Lock Haven University
Clearfield, PA05.2019
Associate of Science in Nursing -
Lock Haven University
Clearfield, PA05.2011
Skills
- Telemedicine Expertise
- Critical Care Nursing
- Stroke Care
- Program and Project Management
- Data Management
- Microsoft Word, Excel, PowerPoint, and Project Management
- Staff Training and Development
- Program Optimization
- Strategic Planning
- Promotional planning and Marketing
- Standard Operating Procedures
- Resource Management
- Process Improvements
- Needs analysis
References
- Angela Rhodes, RN, Telemedicine Director, Penn Highlands Healthcare, (814) 715-1080
- Dr. Andrew D. Levin, MD, Division Chief of Neurology, UPMC Shadyside, (240) 277-5649
Timeline
TeleStroke Program Coordinator
UPMC
05.2023 - Current
Stroke Coordinator
Penn Highlands Healthcare
04.2022 - 04.2023
Registered Nurse, ICU
Penn Highlands DuBois
12.2021 - 04.2022
Registered Nurse, Telemedicine
Penn Highlands Healthcare
12.2019 - 12.2021
Registered Nurse, ICU
Allied Resources Medical Staffing
02.2017 - 12.2019
Registered Nurse, ICU
Plexsum Staffing Solutions
08.2016 - 02.2017
Registered Nurse, ICU
Mount Nittany Medical Center
04.2013 - 08.2016
Registered Nurse, CVICU
DuBois Regional Medical Center
08.2011 - 04.2013
Bachelors of Science in Nursing -
Lock Haven University
Associate of Science in Nursing -
Lock Haven University
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