Kristina R. Teller
San Antonio,TX
Summary
Experienced senior administrator with over twelve years of administrative and intelligence community experience. A detail-oriented, self-starting business professional focused on optimizing productivity, efficiency, and service quality across various environments. Positive team player with strong oral and written skills providing first-class customer service in fast-paced work environments. Highly dependable, ethical, and reliable administrator with strong leadership skills that blend advanced administrative, technical, and process improvement expertise. Works effectively with upper management and cross functional teams ensuring operational and service excellence. Able to multi-task and complete complex projects with little or no supervision. Pays close attention to detail, works well under pressure, and believes open communication with clients is essential. Reviews and guides paperwork for classification before submitted to Security. Efficient with preparation and assistance involving realignment of positions and personnel. Assist with in-processing and on-boarding of Civilian Cadre workforce. Previous work with eTrip, and specific training for Microsoft Excel, SharePoint, and other softwares. As well as, being proficient in QuickBooks.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
LEAD MILITARY HR ACTION OFFICER/SENIOR CONSULTANT
TENICA
Chantilly, VA
03.2024 - Current
- Company Overview: NRO
- Support multiple Directorates. Deputy Program Manager, Award Point of Contact, Directorate Action Groups, Human Resource Team, Training Assistant, and Special Assistant.
- NRO
- Created a new Awards Tracking System for future Action Officers.
SENIOR HR CONSULTANT
Booz Allen Hamilton
Chantilly, VA
08.2022 - 03.2024
- Company Overview: NRO Office of Human Resource
- Supports the Human Resource Awards Program Team. Creating processes, charts, status reports etc, while processing external awards for the NRO. Head of the Office of Human Resource’s Awards’ Action Group: support by tasking, tracking, evaluating actions and providing responses with daily reports.
- NRO Office of Human Resource
- Providing assistance in creating/forming a solid awards process with our new team with special projects, documents, and spreadsheets.
- Created SOPs, policies, forms for my awards program.
SENIOR MILITARY ACTION OFFICER
Tenica
Chantilly, VA
12.2020 - 08.2022
- Company Overview: NRO Mission Operations Directorate
- Directly supports Mission Operations Directorate’s Action Group (MOD/DAG) as the Military Awards Point of Contact/Action Officer. DAG: Provide senior level support by tasking, tracking, evaluating actions, and providing responses, as well as, maintaining group’s tracker, daily reports, and presentations for senior leadership, Chief of Staff. Human Resource (within DAG): creating, revising, and submitting military award packages through the proper chain of command.
- NRO Mission Operations Directorate
- Created a new system for specific internal tracking, created SharePoint page for awards.
SENIOR ADMINISTRATOR SUPERVISOR /HR ASSISTANT
ManTech
Chantilly, VA
12.2018 - 12.2020
- Company Overview: NRO IT Asset Management and Procurement Group
- Directly supports IT Procurement and Asset Management (IPAM formerly known as IPLS) leadership within the Communications System Directorate (COMM). Human Resource: Draft, edit, and coordinate military paperwork: Decorations, Enlisted Performance Records, Medals, Awards and more, as well as, coordinating Civilian Personnel hiring, in-processing, e-trip and daily statuses. Directorate Action Group (DAG): Representative to task, track, evaluate actions, and provide responses. SharePoint Point of Conduct. Administrative Assistant: Calendar Management, Travel Arrangements, Meeting Set-Up for Outside Vendors, Security Review, Supply Orderer, and Cadre Interview Panel Coordinator. Group space Point of Contact. Weekly Activity Reports Point of Contact. Supervisor/Leadership: Coordinate and supervise team meetings; employee trainer; responsible for day-to-day administrative tasks; and in process new hires to the team.
- NRO IT Asset Management and Procurement Group
- Selected to be company/team Supervisor, Quarter/Annual Nominee for Contractor-Mission Support; assisted with creation of IPAM Administrative SharePoint Page.
RISK FACILITATOR
APOGEE
Chantilly, VA
08.2018 - 11.2018
- Company Overview: NRO Systems Engineering Directorate
- Supported the Systems Engineering Directorate (SED) Directorate. Assessed and identified Risks, Issue, and Opportunities (R/I/O’s). Assisted in identifying risks, create mitigation/resolution plans, and report regularly on the progress to the government lead as the contractor point of contact. Interacted and facilitated Technical Exchange Meetings (TEMs) with other teams/stakeholders to promote risk practices across the National Reconnaissance Office (NRO) and maintain informed efficient management processes. Maintained a database to track the plans being performed of an R/I/O. Briefed senior level management and team-lead weekly for R/I/O’s statuses.
- NRO Systems Engineering Directorate
- Completed all Customer Point of Contact Duties and additional work when lead was on short term leave.
JUNIOR HR ASSISTANT/Senior Administrative Officer
ManTech
Chantilly, VA
10.2017 - 08.2018
- Company Overview: NRO Communications System Directorate/NISP
- Administratively supported Security, Finance, and Contracts leads within the Communications System Directorate (COMM) and military human resources in NRO Infrastructure Service Provider (NISP) Office. Human Resources: Drafted, edited, and coordinated military paperwork; such as, Decorations, Enlisted Performance Records, Medals, Awards and more. Coordinated contractors in-processing. Military awards’ Directorate Action Group (DAG) representative to task, track, evaluate actions, and provide responses. Developed and delivered briefings to provide the results of analysis performed. Planned, coordinated, and executed meetings in support of government. Team Lead for Award Boards. Administrative Assistant: Calendar Management, Travel Arrangements, Meeting Set-Up for Outside Vendors, Action Tracker, and Security Reviews. (Transitioned to COMM Front Office as NISP HR was disbanding.)
- NRO Communications System Directorate/NISP
- ManTech Supervisor’s recognition for training new employee, updated NISP Award Boards facilitated by NISP HR.
JUNIOR EXECUTIVE ASSISTANT
Scitor/SAIC
Chantilly, VA
03.2017 - 10.2017
- Selected to support Front Office customer: Deputy Director, Chief Of Staff of LSPO and junior customers as needed. Prepared meetings/appointments. Control of calendars for multiple customers. Answered incoming calls to central phone lines. Booked and processed paperwork for travel (car, flights, hotels, etc.). Scheduled meetings in coordination with meeting’s Point Of Conduct. Inventory for office. General office support as needed. In-processed ‘New Hires’.
OPERATIONS SUPPORT
Scitor/SAIC
Reston, VA
07.2014 - 03.2017
- Prepared Meetings. Greet guest, check identification/provide badges for classified and unclassified meetings. Answered incoming calls to central phone lines. Processed incoming and outgoing packages. Manage the UPS Account. Facility assistance. Scheduled meetings in coordination with meeting’s Point Of Conduct. Ordered Food. Inventory-office and food supplies. General office support as needed. In-processed ‘New Hires’. Reconcile Invoices. Collect mail and distribute. SoundPath Assistance.
- (Please note: SAIC acquired Scitor in May 2015. Scitor was fully integrated into SAIC in February 2016.)
CLERICAL ASSISTANT/SOCIAL MEDIA MARKETING MANAGER
Perron Chiropractic
Reston, VA
04.2013 - 07.2014
- Assisted with coordination and implementation of office procedures to the patients and doctor. Manager of social media marketing to create website traffic to create more business for the company. Respond to patient inquiries regarding healthcare insurance, products, and appointments. Process payment transactions. Archive patient files. Collect and analyze patient information and statistics. Manage patient relations via social media such as: Hootsuite, Google, Facebook, Twitter, and LinkedIn.
Education
Event Coordinator Assistant, Intern -
Joy & Co Weddings
Reston, VA 08.2013 - 05.2014
High School Diploma -
Seton High School
Manassas, VASkills
- Communication Skills
- Time Management
- Microsoft Office Suite Proficiency
- Fast Learner
- Customer Service
- Intelligence Community Security Expertise
Security Clearance
- Active TS/SCI, CI Polygraph, Renewed: 08/01/22, National Reconnaissance Office (NRO)
Training
- Correspondence Training
- Action Officer Course
Acknowledgements
- Program Assistant Recognition Award, 2024
- Team Assistant Recognition Award, 2022
- Lead HR Awards Program Manager, 2021
- Promoted: Supervisor, 2020
- Letter of Appreciation, 2019
- Quarterly Award Nominee-Mission Support Contractor (COMM), 2019
- Annual Award Nominee-Mission Support Contractor (NRO), 2019
Timeline
LEAD MILITARY HR ACTION OFFICER/SENIOR CONSULTANT
TENICA
03.2024 - Current
SENIOR HR CONSULTANT
Booz Allen Hamilton
08.2022 - 03.2024
SENIOR MILITARY ACTION OFFICER
Tenica
12.2020 - 08.2022
SENIOR ADMINISTRATOR SUPERVISOR /HR ASSISTANT
ManTech
12.2018 - 12.2020
RISK FACILITATOR
APOGEE
08.2018 - 11.2018
JUNIOR HR ASSISTANT/Senior Administrative Officer
ManTech
10.2017 - 08.2018
JUNIOR EXECUTIVE ASSISTANT
Scitor/SAIC
03.2017 - 10.2017
OPERATIONS SUPPORT
Scitor/SAIC
07.2014 - 03.2017
Event Coordinator Assistant, Intern -
Joy & Co Weddings
08.2013 - 05.2014
CLERICAL ASSISTANT/SOCIAL MEDIA MARKETING MANAGER
Perron Chiropractic
04.2013 - 07.2014
High School Diploma -
Seton High School