Kristin Courtney
Shippensburg,PA
Summary
Dedicated, dependable and focused administrative professional offering excellent communication, planning and prioritization skills demonstrated through over 20 years of performance. Skilled at managing finances, detail oriented, and solution focused.
Overview
26
26
years of professional experience
Work History
Assistant Controller
Aramark, Collegiate Hospitality
04.2022 - 11.2023
- Oversaw accounts payable and receivable operations for $9 million account.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Prepared corporate fiscal and business plans to help strategically direct business operations and strengthen controls.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and auditing location safe funds.
- Supported location managers in providing procedural training on finance and accounting.
- Worked with Resident District Manager to create annual budget and track actual expenses against projected expenses.
Administrative Office Manager
Aramark, Collegiate Hospitality
06.2020 - 04.2022
- Developed strong professional relationships with client agents for university
- Tracked purchases to assist with weekly inventory reporting
- Managed Accounts Payable in timely manner
- Monitor, facilitate, and record Accounts Receivable valuing approximately $1,000,000.00 per month, in efforts to keep client accounts current
- Maintained relations with union employees in accordance with Collective Bargaining Agreement
- Collected and reconciled cash sales from multiple venues on campus
- Input daily sales information into proprietary corporate software system
- Complete financial closing reports for week and month end business
- Ensured daily safe audits and monthly surprise cashier audits were being completed
- Prepared daily sales and meal plan participation reports to assist managers with key decision making and strategic operational planning
- Maintained accurate, current, and compliant records by investigating, addressing variances.
Office Supervisor
Chartwells Compass Group
04.2016 - 05.2020
- Tracked purchases to assist with weekly inventory reporting
- Remitted payment for vendor invoices
- Managed relations with union employees in accordance with Collective Bargaining Agreement
- Collected and reconciled cash sales from multiple venues on campus and transported deposits to bank
- Input daily sales information into proprietary corporate software system
- Completed financial closing reports for week and month end business
- Provided exemplary customer service to students, client, and other customers
- Conducted daily safe audits and monthly surprise cashier audits
- Generated invoices and facilitated prompt payment for catering events, meal plans, camps and conferences, and other special events
- Prepared daily sales and meal plan participation reports to assist managers with key decision making and strategic operational planning
- Maintained accurate, current, and compliant financial records by investigating and addressing variances
Customer Support Manager
County House Research
03.2013 - 04.2016
- Provided client support services
- Researched criminal background pre-employment screening
- Transposed criminal court dockets into readable format for clients
- Participated on Leadership Team responsible for creating and meeting company goals
- Utilized multiple systems platforms such as Microsoft Office, Excel, Microsoft Could Based Applications, and several proprietary data management systems
Business Co-Owner
Criminal Data Specialists
10.1997 - 03.2013
- Developed long-term relationships with key clients, vendors and service providers.
- Resolved customer service issues with timely and professional resolutions.
- Created systems and procedures to streamline business processes and optimize resources.
- Managed company finances by conducting banking, handling accounts payable and accounts receivable
- Provided superior customer service to clients through professional effective communication
Education
Bachelor of Arts -
De Sales Univesity
Center Valley, PA05.1992
Skills
- Organization and planning
- Strong communication skills
- Attention to detail
- Solution Oriented
- Account reconciliation
Timeline
Assistant Controller
Aramark, Collegiate Hospitality
04.2022 - 11.2023
Administrative Office Manager
Aramark, Collegiate Hospitality
06.2020 - 04.2022
Office Supervisor
Chartwells Compass Group
04.2016 - 05.2020
Customer Support Manager
County House Research
03.2013 - 04.2016
Business Co-Owner
Criminal Data Specialists
10.1997 - 03.2013
Bachelor of Arts -
De Sales Univesity
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