Kristine Ang
Lakeland,FL
Summary
Senior Business Systems Analyst with extensive financial services background in regulatory compliance and business process improvement. Drove automation programs that improved reporting accuracy and increased reliability of data. Supports Agile execution with strong cross-functional collaboration and clear stakeholder communication.
Overview
1
1
Certification
23
23
years of professional experience
Work History
AVP FINANCE REPORTING SENIOR ANALYST
Citigroup
Tampa, FL
09.2024 - Current
- Conducted variance analytics and root cause analysis for Comprehensive Capital Analysis Review (CCAR) and Quarterly Multi-Year Multi-Scenario Forecasting (QMMF) to identify key drivers of financial performance
- Supported timely submission of regulatory filings and reports to US regulators, including FR-Y9C, FR-Y14Q, and FR-Y14A, ensuring compliance and enhancing accuracy in reporting processes
- Drove process improvements in regulatory reporting by maintaining comprehensive documentation of processes, data lineage, and control procedures to align with governance and risk expectations
AVP IT SENIOR BUSINESS ANALYST
Citigroup
Tampa, FL
04.2019 - 09.2024
- Collaborated with product managers and technology teams to document business and functional requirements, enabling targeted enhancements for regulatory reporting systems.
- Translated complex financial processes into clear specifications, improving development teams' understanding for agile delivery.
- Refined requirements and clarified business logic, equipping development teams with comprehensive information for effective sprint planning and backlog refinement.
- Facilitated workflow design discussions to identify automation opportunities that improved efficiency and user experience across reporting systems.
IT LEAD – RESOURCE MANAGEMENT, METRICS & REPORTING
Johnson & Johnson
Tampa, FL
04.2016 - 03.2019
- Designed and implemented data visualization dashboards using Tableau to monitor key performance indicators (KPIs), providing real-time insights into production efficiency and supporting strategic decision-making
- Optimized SQL queries to extract and analyze data from relational databases, conducting variance analysis to support business reporting and operational performance
- Led monthly Account Planning meetings with top ten contract service providers, identifying process improvement opportunities and recommending solutions that enhanced organizational performance
- Collaborated with software development, operations, and management teams to ensure technical feasibility and effective implementation of process improvement projects
TEAM LEADER – BUSINESS ANALYTICS & REPORTING
JPMorgan Chase Bank
Makati
01.2009 - 01.2014
- Presented complex data findings to cross-functional teams, translating analysis into actionable leadership recommendations.
- Synthesized operational data to generate insights that informed strategic decision-making and optimized resource allocation.
- Directed team of analysts to deliver data-driven insights, improving clarity and focus on performance indicators.
- Defined change strategies for cross-functional teams, facilitating transitions and promoting adoption of new processes.
BUSINESS PROCESS ENGINEER
Pilmico Foods Corporation
Cebu
02.2008 - 01.2009
- Applied business analysis techniques to define project scopes, boosting operational efficiency and performance.
- Conducted gap analyses and process improvement assessments, identifying inefficiencies and recommending solutions that enhanced operational workflows.
- Participated in weekly defect and project review meetings, proposing actionable solutions that addressed user needs and streamlined development processes.
- Collaborated with cross-functional teams to validate findings, challenge assumptions, and align on future-state solutions that supported strategic objectives.
INDUSTRIAL ENGINEER
Celloom Furniture Corporation
Mandaue
03.2004 - 01.2008
- Collaborated with operations and supply chain teams to analyze workflows, revealing optimization opportunities that enhanced throughput and minimized waste.
- Leveraged data analysis to support continuous improvement initiatives, benchmarking performance against industry standards to identify and implement best practices.
- Gathered requirements and identified pain points through collaboration with cross-functional teams, leading to operational improvements aligned with business needs.
- Conducted stakeholder analysis across multiple departments, managing expectations and facilitating effective communication between business and technical teams.
Education
Master of Science - Management Engineering
University of San Jose Recoletos
Philippines01-2007
Bachelor of Science - Industrial Engineering
University of San Jose Recoletos
Philippines01-2004
Skills
- Financial reporting
- Financial analysis
- Regulatory compliance
- SQL and data analysis
- SQL optimization
- Data visualization (Tableau)
- Process improvement
- Regulatory compliance
Certification
Six Sigma Green Belt Certification (Cert# 0020170710-13090), ITIL Certification V3.0 (Cert# 9980082970541928), Power BI: Developer in a Day (2021), Advanced Tableau Training (2021)
Timeline
AVP FINANCE REPORTING SENIOR ANALYST
Citigroup
09.2024 - Current
AVP IT SENIOR BUSINESS ANALYST
Citigroup
04.2019 - 09.2024
IT LEAD – RESOURCE MANAGEMENT, METRICS & REPORTING
Johnson & Johnson
04.2016 - 03.2019
TEAM LEADER – BUSINESS ANALYTICS & REPORTING
JPMorgan Chase Bank
01.2009 - 01.2014
BUSINESS PROCESS ENGINEER
Pilmico Foods Corporation
02.2008 - 01.2009
INDUSTRIAL ENGINEER
Celloom Furniture Corporation
03.2004 - 01.2008
Master of Science - Management Engineering
University of San Jose Recoletos
Bachelor of Science - Industrial Engineering
University of San Jose Recoletos