Kristine-Angelique Upegui
Biscayne Park
Summary
Dedicated and efficient professional recognized for consistently producing high-quality work. Reliability, trustworthiness, and responsibility serve as core values guiding daily interactions and tasks. Strong organizational skills enhance a respectful approach to teamwork and collaboration, fostering a positive and productive work environment. Committed to excellence in every endeavor, striving to exceed expectations while maintaining integrity and professionalism.
Overview
4
4
years of professional experience
Work History
Team Lead *Shift Manager*
Crocs Bayside
06.2023 - Current
- Achieved improved team dynamics through effective leadership training and goal-setting initiatives. Enhanced team competencies in social skills, communication, organization, and professional greetings, leading to a more cohesive work environment.
- Oversaw store operations to maintain a well-organized and fully stocked environment. Guided team members in executing store policies effectively. Cultivated a welcoming atmosphere through outstanding customer service practices.
Sales Associate
Crocs Bayside
12.2022 - 06.2023
- Assisted customers in customizing shoes to reflect personal style. Guided customers throughout the store to address product inquiries. Operated cash register efficiently during transactions.
Sales Associate
Zara Brickell
04.2022 - 11.2022
- Analyzed customer preferences to recommend personalized styles, ensuring a satisfying shopping journey.
- Led customer service initiatives to improve client engagement and retention. Oversaw sales strategies to maximize revenue growth while maintaining high service standards. Fostered a bilingual environment to cater to diverse customer needs.
Education
High school diploma -
Miami Senior High School
Miami, FL08.2022
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Miami Dade College (Wolfson)
Miami, FL04.2026
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Employee training
- Task delegation
- Strategic planning
- Problem-solving
- Teamwork and collaboration
- Goal setting
- Cash handling
- Computer skills
Activities
Early Childhood Education Program 1-4 August 2018-2022 Miami, FL. Student Government Association Senator August 2021-2022 Miami, FL. Early Childhood Education Program 1-4 August 2018-2022 Miami, FL. Student Government Association Senator August 2021-2022 Miami, FL.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Lead *Shift Manager*
Crocs Bayside
06.2023 - Current
Sales Associate
Crocs Bayside
12.2022 - 06.2023
Sales Associate
Zara Brickell
04.2022 - 11.2022
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Miami Dade College (Wolfson)
High school diploma -
Miami Senior High School
Community Service
Gathered books for schools/daycare's that were in need., Donated useful supplies for the daycare, Attended a marathon / handed out waters to the runners