Kristine Buda
South Bend,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Sales Associate
Goodwill
Granger, IN
09.2023 - 05.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sales Associate
Walmart
Mishawaka, IN
02.2021 - 09.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to company initiatives and achieved established goals.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Washington High School
South Bend, IN05-2009
Skills
- Retail loss prevention
- Customer Needs Assessment
- Inventory Control
- Payment Processing
- Fraud Detection
- Self-Checkout Assistance
- Goal-Oriented
- Problem-solving skills
- Listening Skills
- Policy and Procedure Adherence
- Outgoing Personality
- Service-oriented
- Teamwork and Collaboration
- Professional Demeanor
- Excellent communication skills
- Cash Handling Accuracy
- Reading comprehension skills
- Conflict Resolution
- Written and oral communication skills
- Customer Service
- Superb time management
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associate
Goodwill
09.2023 - 05.2024
Sales Associate
Walmart
02.2021 - 09.2023
High School Diploma -
Washington High School
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