Kristine Bui
Blue Bell,PA
Summary
I am organized and dependable; successful at managing and prioritizes multiple tasks in the fast pace environment. I have positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
CVS Pharmacy
CVS Pharmacy
Blue Bell, PA
03.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescriptions labels with absolute accuracy.
- Solved customer problems in person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication specific issues.
STORE ASSOCIATE
CVS Pharmacy
BLUE BELL, PA
03.2023 - Current
- Greeted customers entering store and responded promptly to their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
CASHIER
Pudges Steaks and Hoagies
Blue Bell, PA
09.2021 - 01.2023
- Remained clam and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Wissahickon High School
Ambler, PA06-2023
Skills
- Prescriptions Filling
- Workflow Optimization
- Insurance Verification
- Intravenous Admixture Preparation
- Medication Dispensing
- Order Verification
- FDA Drug Safety Guidelines
- Supply Restocking
- Insurance Billing
- Stocking Shelves
- Interpreting and Processing Medication Orders
- HIPPA
- Staff Development
- New Hire Onboarding
- Processing Payments
- OTC Recommendations
- Customers Service
- Medication Labels
- Adaptability
Languages
English
Professional
Vietnamese
Limited
Timeline
CVS Pharmacy
CVS Pharmacy
03.2023 - Current
STORE ASSOCIATE
CVS Pharmacy
03.2023 - Current
CASHIER
Pudges Steaks and Hoagies
09.2021 - 01.2023
High School Diploma -
Wissahickon High School