Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristine Carrasco

Fort Myers,FL

Summary

To obtain a position in which I can utilize the skills I have acquired in my previous employers while developing new ones and giving the best to my employer.

Overview

8
8
years of professional experience

Work History

Scheduling Coordinator

Golden Care
01.2021
  • Provide care coordination to 50+ caseloads
  • Identify clients needs and link clients to qualified aids that fit those needs the best
  • Follow up with clients after hospitalization
  • Work in collaboration with other care team members and care providers to help clients achieve best health outcomes

Assistant Manager

FPI Management
01.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

CSR

Mercola
01.2018 - 01.2020
  • In & out bound calling
  • Worked in customer service call center answering all customer needs and complete orders
  • Provide product support, solutions, & additional product information.

Sales Associate

Amable Motors
01.2016 - 01.2018
  • Responsible for office diligences including title, insurance processing, loan applications and payments
  • Meet monthly sale quotas of vehicles

Office Manager

Feliz Processing Corp
01.2016 - 01.2018
  • Followed up with Insurance and title companies for closing on properties
  • Made sure all parties were informed of loan progress
  • Made sure all paperwork was accurate for compliance.

Education

High school Diploma -

06.2017

Skills

  • Ambitious and self-motivating individual with 5 years professional experience
  • Excellent knowledge of proven customer service, communication skills, sales, management, and file organization
  • Detail-oriented, quality focused and dedicated work ethic
  • Fluent in Spanish & English
  • Scheduling
  • Strong Knowledge of Microsoft Office
  • Ability to manage multiple tasks
  • Heavy sales background
  • Customer Service Expert
  • Time Management
  • Proficient in Preparing Reports

Timeline

Assistant Manager

FPI Management
01.2022 - Current

Scheduling Coordinator

Golden Care
01.2021

CSR

Mercola
01.2018 - 01.2020

Sales Associate

Amable Motors
01.2016 - 01.2018

Office Manager

Feliz Processing Corp
01.2016 - 01.2018

High school Diploma -

Kristine Carrasco