Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristine Carroll

Augusta,GA

Summary

-High-energy Manager with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.

-Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

-Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Assistant Grocery Store Manager

The Fresh Market Of Augusta
08.2019 - Current
  • Enhanced customer satisfaction by addressing and resolving complaints quickly and professionally.
  • Streamlined inventory management processes for improved efficiency and reduced waste.
  • Mentored and trained new employees, fostering a positive work environment that promoted teamwork.
  • Implemented promotional strategies to drive sales growth within the grocery store.
  • Managed daily cash handling procedures, ensuring accuracy in accounting records and minimizing discrepancies.
  • Oversaw ordering processes for products, maintaining optimal stock levels to meet customer demand without overstocking inventory.
  • Orchestrated performance-oriented environment by closely supporting team members.

Store Manager

Dollar General
06.2018 - 08.2019
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Provide training resources in POS, product knowledge, guest service, resort information, and sales

Assistant Manager

Family Dollar
10.2015 - 06.2018

-Was responsible for daily cashier duties, such as

ensuring accurate transactions, restocking shelves,

inventory control, multi-line phones, and point of sale systems.

  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

Certification - Medical Coding And Billing Certifications

Medca
Augusta, GA
05.2017

High School Diploma -

Academy of Richmond County
Augusta, Ga.
06.2006

Skills

  • Store operations
  • Merchandising Strategies
  • Customer service and assistance

Assistant Manager in retail for 5 years

Certified in Professional Customer Service

  • Strong attention to detail
  • Experienced in /ICD10 /CPT Coding Certification
  • Expense Reporting
  • Office Administration
  • Scheduling
  • Customer Service
  • Calendar Management

Timeline

Assistant Grocery Store Manager

The Fresh Market Of Augusta
08.2019 - Current

Store Manager

Dollar General
06.2018 - 08.2019

Assistant Manager

Family Dollar
10.2015 - 06.2018

Certification - Medical Coding And Billing Certifications

Medca

High School Diploma -

Academy of Richmond County
Kristine Carroll