Kristine Celmar
Renton,WA
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Overlake Reproductive Health
01.2021 - Current
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Surgery Coordinator
Overlake Reproductive Health
08.2017 - Current
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Ensured timely insurance verifications and authorizations, preventing delays in scheduled procedures.
- Maintained accurate medical records for all patients undergoing surgery, facilitating effective communication among healthcare providers.
- Communicated with patients on phone and in person to enter and update medical history in database.
- Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
- Abided by state and federal healthcare guidelines and laws and reported non-compliance issues.
- Coordinated post-operative care plans with nursing staff to ensure a smooth transition from surgery to recovery for each patient.
Lead Medical Assistant
Overlake Reproductive Health
08.2014 - Current
- Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
Health Information Management Specialist
Conifer Health
03.2013 - 12.2014
- Improved patient data accuracy by meticulously reviewing and validating medical records and diagnoses.
- Enhanced departmental efficiency through the implementation of an electronic health record system, streamlining data entry and retrieval processes.
- Ensured compliance with federal regulations by conducting regular audits of patient files and implementing necessary corrective actions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in improved patient outcomes.
- Optimized data integrity by implementing strict quality control protocols for Health Information Management processes.
- Developed a robust filing system for physical records, increasing accessibility and reducing misplaced documents.
- Supported medical staff by providing timely access to accurate patient information, enabling informed decision-making in treatment planning.
Education
Master of Science - Health Administration
Grand Canyon University
Phoenix, AZ06.2017
Bachelor of Science - Health Administration
Pima Medical Institute
Tucson, AZ06.2015
Associate of Science - Health Administration
Pima Medical Institute
Tucson, AZ06.2015
Associate of Science - Medical Assisting
Pima Medical Institute
Renton, WA08.2014
Skills
- Staff Management
- Benefits Administration
- Legal Compliance
- New Employee Orientation
- Payroll Administration
- Payroll coordination
- Post Operative Care
- Patient coordination
- Procedure Preparation
- Medical Coding
- Insurance Verification
- Schedule Coordination
- Medical office administration
- Critical
- Phlebotomy expertise
- Insurance Verification and Billing
- Procedure Assistance
- Contract Negotiation
- Patient Counseling
Timeline
Human Resources Manager
Overlake Reproductive Health
01.2021 - Current
Surgery Coordinator
Overlake Reproductive Health
08.2017 - Current
Lead Medical Assistant
Overlake Reproductive Health
08.2014 - Current
Health Information Management Specialist
Conifer Health
03.2013 - 12.2014
Master of Science - Health Administration
Grand Canyon University
Bachelor of Science - Health Administration
Pima Medical Institute
Associate of Science - Health Administration
Pima Medical Institute
Associate of Science - Medical Assisting
Pima Medical Institute
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